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Snapshot · OMB 2025 inventory · processed Oct 11, 2026
Federal AI Intelligence · U.S. Government AI Observatory

Custom inventory report

Filter: topic = Service Delivery; AI type = generative; sourcing = vendor

Generated 2026-10-12 12:30 UTCDataset: 2025 Federal Agency AI Use Case Inventory (individually reported use cases), Office of Management and Budget (OMB). Version 2025-inventory@62d5baa65fa3, processed 2026-10-11, rules 2026.10.1. Static snapshot.Applied filters: topic = Service Delivery; AI type = generative; sourcing = vendor · 18 records

Key findings

  • 18 use-case records from 7 agencies: 6 deployed (33%), 1 pilots, 9 in development or acquisition, 2 retired, 0 with no stage reported.
  • 0 records are designated high-impact; 0 of them (n/a) answered at least one minimum-practice question.
  • SBA, DOJ, HUD report 14 of 18 use cases (78%).
  • 100% of reported deployed use cases (6 of 6) are classified as generative or agentic AI.
  • Sourcing is reported for 100% of use cases. Where reported, 0% involve in-house development.

Lifecycle

StageRecordsShare
Deployed633%
Pilot16%
Pre-deployment950%
Retired211%

AI technology

ClassificationRecordsShareDeployed
Generative AI18100%6

Agencies

AgencyRecordsDeployedHigh-impactCompleteness
SBA · Small Business Administration1100100%
DOJ · Department of Justice220100%
HUD · Department of Housing and Urban Development110100%
USDA · Department of Agriculture110100%
DHS · Department of Homeland Security110100%
EAC · Election Assistance Commission10092%
SSA · Social Security Administration110100%

High-impact designation

DesignationRecords
Not high-impact18

Governance evidence: use cases designated high-impact

PracticeIn placeIn progressNot in placeN/A or precludedOtherNo answerIn scope
Pre-deployment testing0000000
AI impact assessment0000000
Independent review0000000
Ongoing monitoring0000000
Operator training0000000
Fail-safe0000000
Appeal process0000000
User and public consultation0000000

"In place" means the agency reported the practice as established. "No answer" means the field was blank; it says nothing about whether the practice exists.

Method

All figures are computed directly from the normalised inventory records. Category labels are normalised from the source answer options; original values are kept on each record. Governance answers are classified as in place, in progress, not in place, not applicable, precluded, waived, other or no answer, and blanks are never read as "no". See the Methodology page for full rules.

Limitations

  • Figures are what agencies reported in the 2025 inventory. They are not verified, and registration of use cases is not complete for every agency.
  • A blank answer is missing evidence, not evidence that a practice or safeguard is absent.
  • Counts are use-case records. A larger portfolio does not indicate better performance or greater AI maturity, and agencies differ in how they split systems into use cases.
  • The inventory has no budget, cost, accuracy or outcome data. None is shown or inferred here.
  • This is a disclosure analysis. It is not an audit, a compliance determination or an official government assessment.

Source records

All 18 records.

RecordAgency IDAgencyUse caseStage
R0540HUD-2024-004HUDVoice of the CustomerDeployed
R1463USDA-165USDARecreation One Stop use of AIDeployed
R1594DOJ-0150DOJDescriptDeployed
R1614DOJ-0172DOJWellsaidDeployed
R1986DHS-2604DHSAskTSADeployed
R3106SSASSA 800# Public Question & Answer Bot and OIG Hotline recording of fraud, waste and abuse.Deployed
R2063EAC-1EACAI Answers in Clearinghouse NetworkPilot
R3163SBA-1SBAMeeting Minutes Summary ToolPre-deployment
R3164SBA-2SBABusiness DevelopmentPre-deployment
R3172SBA-12SBAOffice of Field Operations AI - Chat GTP, Bing CoPilot, or Google GeminiPre-deployment
R3173SBA-13SBAGenerative AI for SBA.gov product trainingPre-deployment
R3174SBA-14SBAAI for Small Business Development w/Copilot, Gemini or ChatGPTPre-deployment
R3175SBA-15SBAChatGPT for OMS MarketingRetired
R3176SBA-16SBAGemini AI for Strategic PlanningPre-deployment
R3179SBA-20SBAEmployee Center AI SearchPre-deployment
R3183SBA-24SBASecure IL5 AIRetired
R3186SBA-30SBASBA.gov External Customer ChatbotPre-deployment
R3191SBA-35SBAAI Incident SummarizationPre-deployment

Prepared with Federal AI Intelligence by Irakli Petriashvili. Source: https://github.com/ombegov/2025-Federal-Agency-AI-Use-Case-Inventory