Individual Assistance Document Translation

Overview

Development stage

In development or acquisitionSource: a) Pre-deployment – The use case is in a development or acquisition status.

High-impact designation

Not high-impactSource: c) Not high-impact

Impact justification

Not reported

Start date

Not reported

Withheld from public reporting

Not reported

Mission

Topic area

Government Benefits Processing

Operational functions

Translation and transcription Derived by keyword rules; see methodology

Problem the AI is intended to solve

This AI use case addresses three inter-related problems: It eliminates delays associated with human translation of documents originally in non-English languages; it reduces the cost of translation from approximately $40.00/document to pennies per document, and the entire document will be translated, providing IA visibility to all the contents (instead of a summary deemed by a contract staff as representative of the original document) and thus making it possible to make fully informed decisions about the survivors’ applications.

Expected benefits

AI will be used because it is a technology that can perform direct translation automatically and fast, regardless document length, enabling faster and more accurate case processing, resulting in improved services to survivors and reduced cost to taxpayers.

System outputs

The output is the English version of survivor-submitted documents that are non-English in their original version. Both the original submission and the translated version will be stored in the document repository as part of the survivor’s application for assistance. They are substantiating documents that support assistance determinations.

Technology

AI classification

Generative AISource: Generative AI: AI that generates new or synthetic content (e.g., images, videos, audio, text, code).

System name(s)

Not reported

Custom-developed code

Not reported

Public source code

Not reported

Sourcing

How it was built

Not reported

Vendor (as reported)

Not reported

Vendors (standardized)

None on the standard list

A vendor is the supplier named by the agency. It does not identify the underlying model or AI technology.

Data and privacy

Involves PII

Not reported

Privacy Impact Assessment

Not reported

Authorization to Operate

Not reported

Demographic features

Not reported

Training and evaluation data

Not reported

Federal Data Catalog

Not reported

Governance

0 of 8 minimum-practice questions answered. A blank answer means the agency reported nothing; it does not mean the practice is absent.

Potential impacts and how they were identified

Not reported