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Snapshot · OMB 2025 inventory · processed Oct 11, 2026
DHS · DHS-130 · record R1917

Text Analytics Data Science Sentence Similarity Model

Department of Homeland Security · USCIS

Overview

Development stage
DeployedSource: c) Deployed – The use case is being actively authorized or utilized to support the functions or mission of an agency.
High-impact designation
High-impactSource: a) High-impact
Impact justification
Not reported
Start date
2019-11-01 (day precision)Source: 2019-11-01T00:00:00
Withheld from public reporting
Not reported

Mission

Topic area
Law Enforcement
Operational functions
Fraud, waste and improper payments Derived by keyword rules; see methodology

Problem the AI is intended to solve

The Text Analytics capability employs machine learning and data graphing techniques to identify patterns that may indicate potential fraud, national security, and/or public safety concerns by scanning the digitized narrative sections of the associated applications and looking for common language patterns.

Expected benefits

Text Analytics augments the tedious and time-consuming manual process to identify potential fraud, national security, and/or public safety concerns and enables the identification of such concerns across jurisdictional boundaries. It increases the integrity of immigration programs, strengthens officers’ confidence in their work, and contributes to the reduction in customer wait times.

System outputs

Text Analytics does not make predictions, recommendations, or decisions. It is merely a research tool that identifies potential patterns, while remaining agnostic as to whether those patterns identify potential fraud, national security, and/or public safety concerns. Instead, trained staff evaluate the patterns to determine whether they identify potential concerns and then validate and/or invalidate those potential concerns through the course of their investigations or adjudications.

Technology

AI classification
Classical / predictive MLSource: Classical/Predictive Machine Learning: Models trained on data to make predictions or classifications based on identified patterns or relatio…
System name(s)
Text Analytics
Custom-developed code
Yes
Public source code
Not reported

Sourcing

How it was built
Contract and in-houseSource: c) Developed with both contracting and in-house resources
Vendor (as reported)
Inadev
Vendors (standardized)
None on the standard list

A vendor is the supplier named by the agency. It does not identify the underlying model or AI technology.

Data and privacy

Involves PII
Yes
Privacy Impact Assessment
www.dhs.gov ↗
Authorization to Operate
Yes
Demographic features
Not reported
Training and evaluation data
Text Analytics stores information extracted from benefit forms and supporting documents, focusing on the narrative portions of those documents.
Federal Data Catalog
Not reported

Governance

8 of 8 minimum-practice questions answered. A blank answer means the agency reported nothing; it does not mean the practice is absent.

Pre-deployment testingReported in placeSource: a) Yes
AI impact assessmentReported in placeSource: a) Yes
Independent reviewReported in placeSource: c) Yes – by the CAIO
Ongoing monitoringReported in placeSource: a) Yes, sufficient monitoring protocols have been established
Operator trainingReported in placeSource: a) Yes, sufficient and periodic training has been established
Fail-safeReported in placeSource: a) Yes
Appeal processReported in placeSource: a) Yes, an appropriate appeal process has been established
User and public consultationReported in placeSource: a) Direct usability testing

Potential impacts and how they were identified

There is small risk of false positives or false negatives due to the model. The risk is mitigated through a manual review of any information produced from the tool. Text Analytics is a decision support tool. Text Analytics does not make recommendations of fraud or benefit / adjudication decisions, any decisions made from information stored in the tool is conducted through a manual review by a USCIS employee.