DHS · DHS-366 · record R1993

AI Interview Simulator for Officer Training

Department of Homeland Security · USCIS

Overview

Development stage: DeployedSource: c) Deployed – The use case is being actively authorized or utilized to support the functions or mission of an agency.
High-impact designation: Not high-impactSource: c) Not high-impact
Impact justification: Not reported
Start date: 2025-09-08 (day precision)Source: 2025-09-08T00:00:00
Withheld from public reporting: Not reported

Mission

Topic area: Administrative Functions
Operational functions: No function tag matched Derived by keyword rules; see methodology

Problem the AI is intended to solve

By simulating realistic applicant responses to officer questions, the AI Interview Simulator enables the RAIO trainees to refine their interview techniques without requiring any additional resources from experienced officer trainers or peers.

Expected benefits

The AI Interview Simulator mimics live interviews to provide an analysis of the type of responses elicited in a mock interview. This training platform accelerates the competency of the interviews by providing a format for the trainees to practice soliciting testimony from applicants through a chat-based user interface.

System outputs

The AI Interview Simulator generates human-like conversation in a text format, specially trained and tuned for RAIO Officer training.

Technology

AI classification: Generative AISource: Generative AI: AI that generates new or synthetic content (e.g., images, videos, audio, text, code).
System name(s): Global
Custom-developed code: Yes
Public source code: Not reported

Sourcing

How it was built: Contract and in-houseSource: c) Developed with both contracting and in-house resources
Vendor (as reported): Steampunk, Customer Value Partners LLC (CVP) and Alpha Omega Integration (AOI)
Vendors (standardized): None on the standard list

A vendor is the supplier named by the agency. It does not identify the underlying model or AI technology.

Data and privacy

Involves PII: No
Privacy Impact Assessment: www.dhs.gov ↗
Authorization to Operate: Yes
Demographic features: Not reported
Training and evaluation data: AI Interview Simulator uses Proprietary/Private but Not Sensitive data, including training materials, internal guidance documents, and policies that are proprietary to USCIS.
Federal Data Catalog: Not reported

Governance

0 of 8 minimum-practice questions answered. A blank answer means the agency reported nothing; it does not mean the practice is absent.

Pre-deployment testingNo answer reported

AI impact assessmentNo answer reported

Independent reviewNo answer reported

Ongoing monitoringNo answer reported

Operator trainingNo answer reported

Fail-safeNo answer reported

Appeal processNo answer reported

User and public consultationNo answer reported

Potential impacts and how they were identified

Not reported