VA · VA-25-13 · record R2108

EEO Consultation and Guidance

Department of Veterans Affairs · VHA: Veterans Health Administration

Overview

Development stage: In development or acquisitionSource: a) Pre-deployment – The use case is in a development or acquisition status.
High-impact designation: High-impactSource: a) High-impact
Impact justification: Not reported
Start date: Not reported
Withheld from public reporting: Not reported

Mission

Topic area: Human Resources
Operational functions: Risk scoring and triage Derived by keyword rules; see methodology

Problem the AI is intended to solve

As you see a decrease in the amount of EO program managers within the VA, it'd be helpful to utilize AI to manage and analyze employee complaints, including those related to Equal Employment Opportunity (EEO). We want to have 24 hour EEO response to employee questions surrounding discrimination and harassment. The AI tool will not be equipped to provide legal or counseling services. It can receive Complaint Intake and Triage, provide Data Analysis, Sentiment Analysis, and Providing Information and Resources.

Expected benefits

Providing useful information in a timely manner. This is not legal advice.

System outputs

Narrow the scope of an employee's complaint and provide the necessary resource and information.

Technology

AI classification: Classical / predictive MLSource: Classical/Predictive Machine Learning: Models trained on data to make predictions or classifications based on identified patterns or relatio…
System name(s): Not reported
Custom-developed code: Not reported
Public source code: Not reported

Sourcing

How it was built: Not reported
Vendor (as reported): Not reported
Vendors (standardized): None on the standard list

A vendor is the supplier named by the agency. It does not identify the underlying model or AI technology.

Data and privacy

Involves PII: Not reported
Privacy Impact Assessment: Not reported
Authorization to Operate: Not reported
Demographic features: Not reported
Training and evaluation data: Not reported
Federal Data Catalog: Not reported

Governance

0 of 8 minimum-practice questions answered. A blank answer means the agency reported nothing; it does not mean the practice is absent.

Pre-deployment testingNo answer reported

AI impact assessmentNo answer reported

Independent reviewNo answer reported

Ongoing monitoringNo answer reported

Operator trainingNo answer reported

Fail-safeNo answer reported

Appeal processNo answer reported

User and public consultationNo answer reported

Potential impacts and how they were identified

Not reported