GenAI for KM
Department of Veterans Affairs · VEO: Veterans Experience Office
Overview
- Development stage
- In development or acquisitionSource: a) Pre-deployment – The use case is in a development or acquisition status.
- High-impact designation
- Not high-impactSource: c) Not high-impact
- Impact justification
- Not reported
- Start date
- Not reported
- Withheld from public reporting
- Not reported
Mission
- Topic area
- Service Delivery
- Operational functions
- Summarization Derived by keyword rules; see methodology
Problem the AI is intended to solve
To provide agents/users content insight capabilities beyond simple keyword search currently available and improve response time & quality and incorporate updated source content in near real-time in future answers.
Expected benefits
Improve response time & quality information provided to customers
System outputs
Generated content would vary in nature depending on specific processes/cases it would be deployed for, incl. synthesis, summarization, type/topic identification among others.
Technology
- AI classification
- Generative AISource: Generative AI: AI that generates new or synthetic content (e.g., images, videos, audio, text, code).
- System name(s)
- Not reported
- Custom-developed code
- Not reported
- Public source code
- Not reported
Sourcing
- How it was built
- Not reported
- Vendor (as reported)
- Not reported
- Vendors (standardized)
- None on the standard list
A vendor is the supplier named by the agency. It does not identify the underlying model or AI technology.
Data and privacy
- Involves PII
- Not reported
- Privacy Impact Assessment
- Not reported
- Authorization to Operate
- Not reported
- Demographic features
- Not reported
- Training and evaluation data
- Not reported
- Federal Data Catalog
- Not reported
Governance
0 of 8 minimum-practice questions answered. A blank answer means the agency reported nothing; it does not mean the practice is absent.
Potential impacts and how they were identified
Not reported