VA · VA-25-1029 · record R2188

Pathology and Laboratory Medicine SharePoint Chatbot - Quincy

Department of Veterans Affairs · VHA: Veterans Health Administration

Overview

Development stage: In development or acquisitionSource: a) Pre-deployment – The use case is in a development or acquisition status.
High-impact designation: Not high-impactSource: c) Not high-impact
Impact justification: Not reported
Start date: Not reported
Withheld from public reporting: Not reported

Mission

Topic area: Other
Operational functions: Chatbot or virtual assistant, Clinical and medical Derived by keyword rules; see methodology

Problem the AI is intended to solve

The current SharePoint page has a tremendous amount of information. Using the Chatbot helps the field search for information without having to contact the office directly.

Expected benefits

The chatbot will increase efficiency of time it takes for individuals to find important information and free up program staff to concentrate on quality and safety issues for the clinical laboratory care of the Veteran.

System outputs

If AI is approved, it will allow the Chatbot to look outside the PLM SharePoint page for information on such sites as the Center for Medicare and Medicaid site.

Technology

AI classification: Classical / predictive MLSource: Classical/Predictive Machine Learning: Models trained on data to make predictions or classifications based on identified patterns or relatio…
System name(s): Not reported
Custom-developed code: Not reported
Public source code: Not reported

Sourcing

How it was built: Not reported
Vendor (as reported): Not reported
Vendors (standardized): None on the standard list

A vendor is the supplier named by the agency. It does not identify the underlying model or AI technology.

Data and privacy

Involves PII: Not reported
Privacy Impact Assessment: Not reported
Authorization to Operate: Not reported
Demographic features: Not reported
Training and evaluation data: Not reported
Federal Data Catalog: Not reported

Governance

0 of 8 minimum-practice questions answered. A blank answer means the agency reported nothing; it does not mean the practice is absent.

Pre-deployment testingNo answer reported

AI impact assessmentNo answer reported

Independent reviewNo answer reported

Ongoing monitoringNo answer reported

Operator trainingNo answer reported

Fail-safeNo answer reported

Appeal processNo answer reported

User and public consultationNo answer reported

Potential impacts and how they were identified

Not reported