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Snapshot · OMB 2025 inventory · processed Oct 11, 2026
VA · VA-25-5101 · record R2212

Categorization and Labelling Administrative Requests

Department of Veterans Affairs · OIT: Office of Information & Technology

Overview

Development stage
PilotSource: b) Pilot – The use case has been deployed in a limited test or pilot capacity.
High-impact designation
Not high-impactSource: c) Not high-impact
Impact justification
Not reported
Start date
Not reported
Withheld from public reporting
Not reported

Mission

Topic area
Administrative Functions
Operational functions
Risk scoring and triage Derived by keyword rules; see methodology

Problem the AI is intended to solve

The categorization and labeling functionality is intended to support functions such as administrative intake requests. This is intended to support use cases such as rapid triage of Information Technology intake requests. This solves the problem of manual data entry.

Expected benefits

Increased efficiency.

System outputs

1. The system selects a category based on a list of categories defined by a person. 2. The system labels long text fields in under 50 characters.

Technology

AI classification
Generative AISource: Generative AI: AI that generates new or synthetic content (e.g., images, videos, audio, text, code).
System name(s)
Not reported
Custom-developed code
Yes
Public source code
github.com ↗

Sourcing

How it was built
Developed in-houseSource: b) Developed in-house
Vendor (as reported)
Not reported
Vendors (standardized)
None on the standard list

A vendor is the supplier named by the agency. It does not identify the underlying model or AI technology.

Data and privacy

Involves PII
Not reported
Privacy Impact Assessment
Not reported
Authorization to Operate
Not reported
Demographic features
Not reported
Training and evaluation data
Not reported
Federal Data Catalog
Not reported

Governance

0 of 8 minimum-practice questions answered. A blank answer means the agency reported nothing; it does not mean the practice is absent.

Pre-deployment testingNo answer reported
AI impact assessmentNo answer reported
Independent reviewNo answer reported
Ongoing monitoringNo answer reported
Operator trainingNo answer reported
Fail-safeNo answer reported
Appeal processNo answer reported
User and public consultationNo answer reported

Potential impacts and how they were identified

Not reported