Categorization and Labelling Administrative Requests
Department of Veterans Affairs · OIT: Office of Information & Technology
Overview
- Development stage
- PilotSource: b) Pilot – The use case has been deployed in a limited test or pilot capacity.
- High-impact designation
- Not high-impactSource: c) Not high-impact
- Impact justification
- Not reported
- Start date
- Not reported
- Withheld from public reporting
- Not reported
Mission
- Topic area
- Administrative Functions
- Operational functions
- Risk scoring and triage Derived by keyword rules; see methodology
Problem the AI is intended to solve
The categorization and labeling functionality is intended to support functions such as administrative intake requests. This is intended to support use cases such as rapid triage of Information Technology intake requests. This solves the problem of manual data entry.
Expected benefits
Increased efficiency.
System outputs
1. The system selects a category based on a list of categories defined by a person. 2. The system labels long text fields in under 50 characters.
Technology
- AI classification
- Generative AISource: Generative AI: AI that generates new or synthetic content (e.g., images, videos, audio, text, code).
- System name(s)
- Not reported
- Custom-developed code
- Yes
- Public source code
- github.com ↗
Sourcing
- How it was built
- Developed in-houseSource: b) Developed in-house
- Vendor (as reported)
- Not reported
- Vendors (standardized)
- None on the standard list
A vendor is the supplier named by the agency. It does not identify the underlying model or AI technology.
Data and privacy
- Involves PII
- Not reported
- Privacy Impact Assessment
- Not reported
- Authorization to Operate
- Not reported
- Demographic features
- Not reported
- Training and evaluation data
- Not reported
- Federal Data Catalog
- Not reported
Governance
0 of 8 minimum-practice questions answered. A blank answer means the agency reported nothing; it does not mean the practice is absent.
Potential impacts and how they were identified
Not reported