VA · VA-24-2430 · record R2225

TERA Memorandum Automation

Department of Veterans Affairs · OIT: Office of Information & Technology

Overview

Development stage: DeployedSource: c) Deployed – The use case is being actively authorized or utilized to support the functions or mission of an agency.
High-impact designation: High-impactSource: a) High-impact
Impact justification: Not reported
Start date: Not reported
Withheld from public reporting: Not reported

Mission

Topic area: Government Benefits Processing
Operational functions: No function tag matched Derived by keyword rules; see methodology

Problem the AI is intended to solve

The Toxic Exposure Risk Activity (TERA) Memo automation is intended to reduce the time that users spend manually researching and submitting answers for the TERA memo which is a required form.

Expected benefits

The benefit of TERA memo automation is a significant reduction in the time claim processors spend filling out the TERA memo, allowing for more efficient claim processing.

System outputs

The outputs of the TERA memo automation are pre-populated answers to questions on the TERA form, using data sourced from Veteran records and documents.

Technology

AI classification: Natural language processingSource: Natural Language Processing: AI that processes, interprets, and shares information in human language.
System name(s): Not reported
Custom-developed code: Yes
Public source code: Python

Sourcing

How it was built: Contract and in-houseSource: c) Developed with both contracting and in-house resources
Vendor (as reported): Not reported
Vendors (standardized): None on the standard list

A vendor is the supplier named by the agency. It does not identify the underlying model or AI technology.

Data and privacy

Involves PII: Not reported
Privacy Impact Assessment: Not reported
Authorization to Operate: Not reported
Demographic features: Not reported
Training and evaluation data: Not reported
Federal Data Catalog: Not reported

Governance

0 of 8 minimum-practice questions answered. A blank answer means the agency reported nothing; it does not mean the practice is absent.

Pre-deployment testingNo answer reported

AI impact assessmentNo answer reported

Independent reviewNo answer reported

Ongoing monitoringNo answer reported

Operator trainingNo answer reported

Fail-safeNo answer reported

Appeal processNo answer reported

User and public consultationNo answer reported

Potential impacts and how they were identified

Not reported