VA · VA-25-1471 · record R2328

Articulate 360: AI Assistant

Department of Veterans Affairs · VBA: Veterans Benefits Administration

Overview

Development stage: DeployedSource: c) Deployed – The use case is being actively authorized or utilized to support the functions or mission of an agency.
High-impact designation: Not high-impactSource: c) Not high-impact
Impact justification: Not reported
Start date: Not reported
Withheld from public reporting: Not reported

Mission

Topic area: Human Resources
Operational functions: HR and workforce Derived by keyword rules; see methodology

Problem the AI is intended to solve

The ability to efficiently and quickly create interactive and engaging eLearning for VBA claims processors. Engaging eLearning helps reduce instructor burden and time in traditional classroom settings, which increases productivity. Efficient training development also helps reduce instructional design burden, especially amidst decreased hiring abilities.

Expected benefits

The Articulate AI Assistant helps build more engaging eLearning courses in a timely manner. The AI assistant can help generate text to voice audio, create images, create outlines, create polls/quizzes, etc. This enhances the end-user experience of training and increases efficiency in training development, which in turn provides cost savings related to the amount of time taken to develop training.

System outputs

Text-to-voice audio, images, outlines, polls, quizzes, and sounds for training/eLearning.

Technology

AI classification: Generative AISource: Generative AI: AI that generates new or synthetic content (e.g., images, videos, audio, text, code).
System name(s): Not reported
Custom-developed code: No
Public source code: Not reported

Sourcing

How it was built: Purchased from vendorSource: a) Purchased from a vendor
Vendor (as reported): Not reported
Vendors (standardized): None on the standard list

A vendor is the supplier named by the agency. It does not identify the underlying model or AI technology.

Data and privacy

Involves PII: Not reported
Privacy Impact Assessment: Not reported
Authorization to Operate: Not reported
Demographic features: Not reported
Training and evaluation data: Not reported
Federal Data Catalog: Not reported

Governance

0 of 8 minimum-practice questions answered. A blank answer means the agency reported nothing; it does not mean the practice is absent.

Pre-deployment testingNo answer reported

AI impact assessmentNo answer reported

Independent reviewNo answer reported

Ongoing monitoringNo answer reported

Operator trainingNo answer reported

Fail-safeNo answer reported

Appeal processNo answer reported

User and public consultationNo answer reported

Potential impacts and how they were identified

Not reported