VA · VA-25-7221 · record R2361

PII in Foreign Medical Program (FMP) Faxes

Department of Veterans Affairs · VHA: Veterans Health Administration

Overview

Development stage: DeployedSource: c) Deployed – The use case is being actively authorized or utilized to support the functions or mission of an agency.
High-impact designation: Not high-impactSource: c) Not high-impact
Impact justification: Not reported
Start date: Not reported
Withheld from public reporting: Not reported

Mission

Topic area: Government Benefits Processing
Operational functions: No function tag matched Derived by keyword rules; see methodology

Problem the AI is intended to solve

Improve processing speed in identifying and processing multiple language claim forms and improve the speed and accuracy of such claims.

Expected benefits

Improves processing speed to ensure the Veteran receives a completed claim in a more timely manner. AI is more cost effective than Optical Character Recognition (OCR).

System outputs

1. Identify claims submitted in a foreign language. 2. Identify which foreign language is being used. 3. Identify the specific claims pages in a foreign language within the document.

Technology

AI classification: Classical / predictive MLSource: Classical/Predictive Machine Learning: Models trained on data to make predictions or classifications based on identified patterns or relatio…
System name(s): Not reported
Custom-developed code: No
Public source code: Not reported

Sourcing

How it was built: Contract and in-houseSource: c) Developed with both contracting and in-house resources
Vendor (as reported): Not reported
Vendors (standardized): None on the standard list

A vendor is the supplier named by the agency. It does not identify the underlying model or AI technology.

Data and privacy

Involves PII: Not reported
Privacy Impact Assessment: Not reported
Authorization to Operate: Not reported
Demographic features: Not reported
Training and evaluation data: Not reported
Federal Data Catalog: Not reported

Governance

0 of 8 minimum-practice questions answered. A blank answer means the agency reported nothing; it does not mean the practice is absent.

Pre-deployment testingNo answer reported

AI impact assessmentNo answer reported

Independent reviewNo answer reported

Ongoing monitoringNo answer reported

Operator trainingNo answer reported

Fail-safeNo answer reported

Appeal processNo answer reported

User and public consultationNo answer reported

Potential impacts and how they were identified

Not reported