Public Chatbot

Overview

Development stage

In development or acquisitionSource: a) Pre-deployment – The use case is in a development or acquisition status.

High-impact designation

Not high-impactSource: c) Not high-impact

Impact justification

Does not affect civil rights, safety, or access to critical services, or non-public information.

Start date

Not reported

Withheld from public reporting

NoSource: a) No

Mission

Topic area

Service Delivery

Operational functions

Chatbot or virtual assistant Derived by keyword rules; see methodology

Problem the AI is intended to solve

Public data is hard to sift through and results in calls to the helpline.

Expected benefits

Make public information more easily attainable and reduce demands for human call center

System outputs

Aspirational, not yet funded. Chatbot interface that provides search results and summaries of public OFAC information, such as FAQs, executive orders, fact sheets, general licenses, statutes, and UNSCRs so that users of the public-facing OFAC website can find relevant information more easily.

Technology

AI classification

Generative AISource: Generative AI: AI that generates new or synthetic content (e.g., images, videos, audio, text, code).

System name(s)

Not reported

Custom-developed code

Not reported

Public source code

Not reported

Sourcing

How it was built

Not reported

Vendor (as reported)

Not reported

Vendors (standardized)

None on the standard list

A vendor is the supplier named by the agency. It does not identify the underlying model or AI technology.

Data and privacy

Involves PII

Not reported

Privacy Impact Assessment

Not reported

Authorization to Operate

Not reported

Demographic features

Not reported

Training and evaluation data

Not reported

Federal Data Catalog

Not reported

Governance

0 of 8 minimum-practice questions answered. A blank answer means the agency reported nothing; it does not mean the practice is absent.

Potential impacts and how they were identified

Not reported