AI for Schema Development - Online Adaptive Forms

Overview

Development stage

In development or acquisitionSource: a) Pre-deployment – The use case is in a development or acquisition status.

High-impact designation

Not high-impactSource: c) Not high-impact

Impact justification

The output is not presumed to be high-impact and is not used as the principal basis for significant decisions/actions

Start date

Not reported

Withheld from public reporting

NoSource: a) No

Mission

Topic area

Service Delivery

Operational functions

No function tag matched Derived by keyword rules; see methodology

Problem the AI is intended to solve

The Generative AI Tool will assist our project team in developing schemas on all non-tax, tax-related or tax forms they are converting to mobile/online adaptive versions. The use of these generative AI tools will reduce time spent on this task, freeing up our authors to focus on the form authoring process.

Expected benefits

The Online Adaptive Forms team is facing significant resource constraints due to budget cuts and limited authoring staff. To meet the IRS’s need to onboard the ~100 non-tax forms in the backlog for online adaptive forms, the project team is leveraging Generative AI to streamline and accelerate the form digitalization process. The opportunities for this use case include removing the need for employees to manually create schemas for our forms, reducing the number of hours spent manually creating schemas and authoring forms, and assisting form authors by generating a first draft version of the mobile adaptive form.

System outputs

This Generative AI tool-powered approach has enabled the Online Adaptive Forms team to reduce the time to deliver initial form drafts by 8 weeks, putting the team in a strong position to meet the IRS’s needs and the 21st Century IDEA Act. This innovative use of technology not only solves a business challenge, but also lays the foundation for a more automated, scalable forms conversion process moving forward. We have tested two AI products to provide outputs of the Extensible Markup Language (XML) or JavaScript Object Notation (JSON) schemas that has been designed to work with the adaptive forms process.

Technology

AI classification

Generative AISource: Generative AI: AI that generates new or synthetic content (e.g., images, videos, audio, text, code).

System name(s)

Not reported

Custom-developed code

Not reported

Public source code

Not reported

Sourcing

How it was built

Not reported

Vendor (as reported)

Not reported

Vendors (standardized)

None on the standard list

A vendor is the supplier named by the agency. It does not identify the underlying model or AI technology.

Data and privacy

Involves PII

Not reported

Privacy Impact Assessment

Not reported

Authorization to Operate

Not reported

Demographic features

Not reported

Training and evaluation data

Not reported

Federal Data Catalog

Not reported

Governance

0 of 8 minimum-practice questions answered. A blank answer means the agency reported nothing; it does not mean the practice is absent.

Potential impacts and how they were identified

Not reported