FTC · FTC-0010 · record R3155

Microsoft 365 Copilot

Federal Trade Commission · OCIO

Find similar use cases FTC profile

Overview

Development stage: PilotSource: b) Pilot – The use case has been deployed in a limited test or pilot capacity.
High-impact designation: Not high-impactSource: c) Not high-impact
Impact justification: Does not produce an output that serves as a principal basis for decisions or actions with legal, material, binding, or significant effect on any of the individuals or entities identified in OMB-25-21.
Start date: 2025 (year precision)
Withheld from public reporting: NoSource: a) No

Mission

Topic area: Other
Operational functions: Summarization, Software development assistance Derived by keyword rules; see methodology

Problem the AI is intended to solve

Staff performing manual, time-consuming activities, taking away focus from higher-value tasks.

Expected benefits

Enhance general productivity of FTC staff to achieve agency mission more efficiently

System outputs

Write, edit and summarize documents and project plans in Word, Excel, PowerPoint and Teams; Draft emails, chats and documents; Receive Outlook Coaching tips and suggestions on clarity, sentiment, and tone, and an overall message assessment and suggestions for improvement; Summarize chat content

Technology

AI classification: Generative AISource: Generative AI: AI that generates new or synthetic content (e.g., images, videos, audio, text, code).
System name(s): Azure SaaS
Custom-developed code: No
Public source code: Not reported

Sourcing

How it was built: Purchased from vendorSource: a) Purchased from a vendor
Vendor (as reported): Microsoft
Vendors (standardized): Microsoft

A vendor is the supplier named by the agency. It does not identify the underlying model or AI technology.

Data and privacy

Involves PII: Yes
Privacy Impact Assessment: www.ftc.gov ↗
Authorization to Operate: Yes
Demographic features: Not reported
Training and evaluation data: Not reported
Federal Data Catalog: Not reported

Governance

0 of 8 minimum-practice questions answered. A blank answer means the agency reported nothing; it does not mean the practice is absent.

Pre-deployment testingNo answer reported

AI impact assessmentNo answer reported

Independent reviewNo answer reported

Ongoing monitoringNo answer reported

Operator trainingNo answer reported

Fail-safeNo answer reported

Appeal processNo answer reported

User and public consultationNo answer reported

Potential impacts and how they were identified

Not reported