NARA · NARA - 0002 · record R3198

A1 Museum AI Project

National Archives and Records Administration · National Archives & Records Administration (NARA)

Overview

Development stage: DeployedSource: c) Deployed – The use case is being actively authorized or utilized to support the functions or mission of an agency.
High-impact designation: Not high-impactSource: c) Not high-impact
Impact justification: Not reported
Start date: 2025-10-01 (day precision)Source: 2025-10-01T00:00:00
Withheld from public reporting: NoSource: a) No

Mission

Topic area: Other
Operational functions: Chatbot or virtual assistant Derived by keyword rules; see methodology

Problem the AI is intended to solve

The AI is intended to solve the problem of limited document discoverability and intensive manual labor by using automated tagging to personalize the visitor experience and make millions of digital records instantly accessible.

Expected benefits

NARA will use AI generated tags and topics to recommend and make records available to visitors from a pool of approximately 2 million digital records, freeing up staff time and enhancing and personalizing the user experience for A1 museum visitors.

System outputs

This AI use provides enhanced visitor access to NARA records through an easy-to-use interface that identifies NARA records based on visitor responses to a chatbot conversation.

Technology

AI classification: Generative AISource: Generative AI: AI that generates new or synthetic content (e.g., images, videos, audio, text, code).
System name(s): Exhibit Personalization System (EPS)
Custom-developed code: Yes
Public source code: Not reported

Sourcing

How it was built: Contract and in-houseSource: c) Developed with both contracting and in-house resources
Vendor (as reported): Cortina
Vendors (standardized): None on the standard list

A vendor is the supplier named by the agency. It does not identify the underlying model or AI technology.

Data and privacy

Involves PII: No
Privacy Impact Assessment: www.archives.gov ↗
Authorization to Operate: Yes
Demographic features: k) None of the above
Training and evaluation data: The data is publicly available at catalog.archives.gov
Federal Data Catalog: catalog.data.gov ↗

Governance

0 of 8 minimum-practice questions answered. A blank answer means the agency reported nothing; it does not mean the practice is absent.

Pre-deployment testingNo answer reported

AI impact assessmentNo answer reported

Independent reviewNo answer reported

Ongoing monitoringNo answer reported

Operator trainingNo answer reported

Fail-safeNo answer reported

Appeal processNo answer reported

User and public consultationNo answer reported

Potential impacts and how they were identified

Not reported