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Snapshot · OMB 2025 inventory · processed Oct 11, 2026
DOE · DOE-747 · record R3602

NA-CI Salesforce

Department of Energy · NA-IM (Enterprise) - Office of the Associate Administrator for Information Management and Chief Information Officer (HQ-Enterprise) (NNSA HQ)

Overview

Development stage
DeployedSource: c) Deployed – The use case is being actively authorized or utilized to support the functions or mission of an agency.
High-impact designation
Not high-impactSource: c) Not high-impact
Impact justification
This use case is determined to be not high-impact base on definitoin in Section 5 of the OMB Memorandum M-25-21.
Start date
2025-09-16 (day precision)Source: 2025-09-16T00:00:00
Withheld from public reporting
NoSource: a) No

Mission

Topic area
Other
Operational functions
No function tag matched Derived by keyword rules; see methodology

Problem the AI is intended to solve

Solves inefficiency and inconsistency of manual data capture of stakeholder activities.

Expected benefits

Improve efficiency, data quality, and visibility.

System outputs

Synced records of emails, calendar events, and contacts from Outlook into Salesforce.

Technology

AI classification
Other
System name(s)
NA-CI Salesforce
Custom-developed code
Yes
Public source code
No open source code

Sourcing

How it was built
Purchased from vendorSource: a) Purchased from a vendor
Vendor (as reported)
Salesforce
Vendors (standardized)
Salesforce

A vendor is the supplier named by the agency. It does not identify the underlying model or AI technology.

Data and privacy

Involves PII
Yes
Privacy Impact Assessment
Not reported
Authorization to Operate
Yes
Demographic features
k) None of the above
Training and evaluation data
N/A. NA-CIs data is not used for model training or fine-tuning. This is only processed for synchronization wihtin the secure GovCloud Plus environment.
Federal Data Catalog
Not Publicly Available

Governance

2 of 8 minimum-practice questions answered. A blank answer means the agency reported nothing; it does not mean the practice is absent.

Pre-deployment testingReported in progressSource: b) In-progress
AI impact assessmentReported in progressSource: b) In-progress
Independent reviewNo answer reported
Ongoing monitoringNo answer reported
Operator trainingNo answer reported
Fail-safeNo answer reported
Appeal processNo answer reported
User and public consultationNo answer reported

Potential impacts and how they were identified

Not reported