AI Use Cases

Use case	Agency	Stage	High-impact	Topic area	AI classification	Sourcing
Meeting Minutes Summary Tool SBA-1 · OFO: Office of Field Operations	SBA	Pre-deployment	Not high-impact	Service Delivery	Generative AI	Purchased from vendor
Business Development SBA-2 · OFO: Office of Field Operations	SBA	Pre-deployment	Not high-impact	Service Delivery	Generative AI	Purchased from vendor
ODRR Comm - Talking Point Generation SBA-6 · ODRR: Office of Disaster Recovery And Resilience	SBA	Pre-deployment	Not high-impact	Service Delivery	Generative AI	Contract and in-house
Office of Field Operations AI - Chat GTP, Bing CoPilot, or Google Gemini SBA-12 · OFO: Office of Field Operations	SBA	Pre-deployment	Not high-impact	Service Delivery	Generative AI	Purchased from vendor
Generative AI for SBA.gov product training SBA-13 · OCIO: Office of the Chief Information Officer	SBA	Pre-deployment	Not high-impact	Service Delivery	Generative AI	Purchased from vendor
Gemini AI for Strategic Planning SBA-16 · OFO: Office of Field Operations	SBA	Pre-deployment	Not high-impact	Service Delivery	Generative AI	Purchased from vendor
Business Plan Creation SBA-19 · OFO: Office of Field Operations	SBA	Pre-deployment	Not high-impact	Service Delivery	Generative AI	Developed in-house
Employee Center AI Search SBA-20 · OCIO: Office of the Chief Information Officer	SBA	Pre-deployment	Not high-impact	Service Delivery	Generative AI	Purchased from vendor
ChatGPT for OMS Marketing SBA-15 · OFO: Office of Field Operations	SBA	Retired	Not high-impact	Service Delivery	Generative AI	Purchased from vendor
Secure IL5 AI SBA-24 · OCIO: Office of the Chief Information Officer	SBA	Retired	Not high-impact	Service Delivery	Generative AI	Purchased from vendor