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Snapshot · OMB 2025 inventory · processed Oct 11, 2026
AI use-case explorer

AI use cases

Search and filter every reported use case. Open a record for the agency's full description, governance answers and source provenance.

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Agency
Stage1
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AI type1
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Function1
ATO
PII
Testing
Impact assess.
Indep. review
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AI type: Natural language processingFunction: Public-facing customer serviceStage: Deployed
Columns (7)
Use caseAgencyStageHigh-impactTopic areaAI classificationSourcing
Automated Claims Processing
VA-24-1938 · NCA: National Cemetery Administration
VADeployedHigh-impactGovernment Benefits ProcessingNatural language processingPurchased from vendor
Customer Sentiment
VA-25-5163 · VBA: Veterans Benefits Administration
VADeployedNot high-impactHuman ResourcesNatural language processingDeveloped in-house
GovCXAnalyzer
R1187
GSADeployedNot reportedService DeliveryNatural language processingNot reported
Showing 1 to 3 of 3 recordsPage 1 of 1