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Snapshot · OMB 2025 inventory · processed Oct 11, 2026
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Federal AI Intelligence · U.S. Government AI Observatory

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Filter: topic = Government Benefits Processing; AI type = generative; sourcing = unknown

Generated 2026-10-13 06:00 UTCDataset: 2025 Federal Agency AI Use Case Inventory (individually reported use cases), Office of Management and Budget (OMB). Version 2025-inventory@62d5baa65fa3, processed 2026-10-11, rules 2026.10.1. Static snapshot.Applied filters: topic = Government Benefits Processing; AI type = generative; sourcing = unknown · 11 records

Key findings

  • 11 use-case records from 5 agencies: 0 deployed (0%), 0 pilots, 11 in development or acquisition, 0 retired, 0 with no stage reported.
  • 2 records are designated high-impact; 0 of them (0%) answered at least one minimum-practice question.
  • VA, PBGC, HHS report 9 of 11 use cases (82%).
  • Sourcing is reported for 0% of use cases. Where reported, n/a involve in-house development.

Lifecycle

StageRecordsShare
Pre-deployment11100%

AI technology

ClassificationRecordsShareDeployed
Generative AI11100%0

Agencies

AgencyRecordsDeployedHigh-impactCompleteness
VA · Department of Veterans Affairs60258%
PBGC · Pension Benefit Guaranty Corporation20042%
HHS · Department of Health and Human Services10058%
DOJ · Department of Justice10058%
DHS · Department of Homeland Security10058%

High-impact designation

DesignationRecords
High-impact2
Not high-impact7
Not reported2

Governance evidence: use cases designated high-impact

PracticeIn placeIn progressNot in placeN/A or precludedOtherNo answerIn scope
Pre-deployment testing0000022
AI impact assessment0000022
Independent review0000022
Ongoing monitoring0000022
Operator training0000022
Fail-safe0000022
Appeal process0000022
User and public consultation0000022

"In place" means the agency reported the practice as established. "No answer" means the field was blank; it says nothing about whether the practice exists.

Method

All figures are computed directly from the normalised inventory records. Category labels are normalised from the source answer options; original values are kept on each record. Governance answers are classified as in place, in progress, not in place, not applicable, precluded, waived, other or no answer, and blanks are never read as "no". See the Methodology page for full rules.

Limitations

  • Figures are what agencies reported in the 2025 inventory. They are not verified, and registration of use cases is not complete for every agency.
  • A blank answer is missing evidence, not evidence that a practice or safeguard is absent.
  • Counts are use-case records. A larger portfolio does not indicate better performance or greater AI maturity, and agencies differ in how they split systems into use cases.
  • The inventory has no budget, cost, accuracy or outcome data. None is shown or inferred here.
  • This is a disclosure analysis. It is not an audit, a compliance determination or an official government assessment.

Source records

All 11 records.

RecordAgency IDAgencyUse caseStage
R0785HHSMarketplace Qualified Health Plan Benefit AI Assistant (discovery)Pre-deployment
R1546DOJ-0089DOJCall Center Management and Service Delivery SupportPre-deployment
R1837DHS-2713DHSIndividual Assistance Document TranslationPre-deployment
R2086VA-25-1594VAAutomated Ratings SummarizationPre-deployment
R2119VA-25-3521VAVeterans Life TailoredPre-deployment
R2164VA-25-605VABillieGPT POCPre-deployment
R2169VA-25-1348VASmart Claim CheckPre-deployment
R2173VA-25-2373VAGenerative AnnotationsPre-deployment
R2175VA-25-5852VAVBA Mail Management Services (MMS) - ModificationPre-deployment
R3137PBGC - 09PBGCPension Plan Summary Report AssistancePre-deployment
R3141PBGC -13PBGCAnalysis of Plan Benefits for Standard TerminationsPre-deployment

Prepared with Federal AI Intelligence by Irakli Petriashvili. Source: https://github.com/ombegov/2025-Federal-Agency-AI-Use-Case-Inventory