Ask HR Policy

Overview

Development stage

DeployedSource: c) Deployed – The use case is being actively authorized or utilized to support the functions or mission of an agency.

High-impact designation

Not high-impactSource: c) Not high-impact

Impact justification

Not reported

Start date

2024-05 (month precision)Source: May-24

Withheld from public reporting

NoSource: a) No

Mission

Topic area

Human Resources

Operational functions

No function tag matched Derived by keyword rules; see methodology

Problem the AI is intended to solve

How can ACF better support Executive Officers and Administrative Officers find relevant Human Resources (HR) policy? HHS has over 70 HR policies that ACF Executive Officers/Administrative Officers must navigate when trying to find an answer to a question.

Expected benefits

Faster fact-finding on HHS's HR policies Rather than clicking through multiple policies to try to identify the ones with relevant information to their question, Executive Officers/Administrative Officers can ask a question in natural language.

System outputs

Suggested answer to an HR-related question, with thought process and links to relevant section of official document(s). Ask HR Policy provides a secure interface permissioned only to select ACF Executive Officers and Administrative Officers. Users type in questions about managing employees covered by the HR Policy Library, and Ask HR Policy provides a narrative of its “thought process” then suggests an answer based in the documentation, alongside links that take the user to the relevant section of the official document.

Technology

AI classification

Generative AISource: Generative AI: AI that generates new or synthetic content (e.g., images, videos, audio, text, code).

System name(s)

ACF Discover

Custom-developed code

Yes

Public source code

Not reported

Sourcing

How it was built

Purchased from vendorSource: a) Purchased from a vendor

Vendor (as reported)

Palantir

Vendors (standardized)

Palantir

A vendor is the supplier named by the agency. It does not identify the underlying model or AI technology.

Data and privacy

Involves PII

No

Privacy Impact Assessment

www.hhs.gov ↗

Authorization to Operate

Yes

Demographic features

k) None of the above

Training and evaluation data

RAG implementation using commercially-available LLMs and HHS's Official HR Policy Library

Federal Data Catalog

www.hhs.gov ↗

Governance

0 of 8 minimum-practice questions answered. A blank answer means the agency reported nothing; it does not mean the practice is absent.

Potential impacts and how they were identified

Not reported