HHS · no agency ID · record R0607

Collective Bargaining Compass

Department of Health and Human Services · HHS/ACF

Overview

Development stage: DeployedSource: c) Deployed – The use case is being actively authorized or utilized to support the functions or mission of an agency.
High-impact designation: Not high-impactSource: c) Not high-impact
Impact justification: Not reported
Start date: 2024-02 (month precision)Source: Feb-24
Withheld from public reporting: NoSource: a) No

Mission

Topic area: Human Resources
Operational functions: Chatbot or virtual assistant Derived by keyword rules; see methodology

Problem the AI is intended to solve

How can the HHS-NTEU collective bargaining agreement be more easily referenced? The HHS NTEU Collective Bargaining Agreement and associated rules are over 400 pages long, covering numerous topics related to employer-labor relations.

Expected benefits

Faster fact-finding on the HHS-NTEU collective bargaining agreement. Rather than searching for relevant passages through keyword matching, people can ask their questions in natural language.

System outputs

Suggested answer to a question, with thought process and links to relevant section of official document(s). The Collective Bargaining Compass provides a secure Virtual Assistant interface permissioned only to select ACF managers. Users type in questions about managing employees covered by the Collective Bargaining Agreement, and the Virtual Assistant provides a narrative of its “thought process” then suggests an answer based in the documentation, alongside links that take the user to the relevant section of the official document.

Technology

AI classification: Generative AISource: Generative AI: AI that generates new or synthetic content (e.g., images, videos, audio, text, code).
System name(s): ACF Discover
Custom-developed code: Yes
Public source code: Not reported

Sourcing

How it was built: Purchased from vendorSource: a) Purchased from a vendor
Vendor (as reported): Palantir
Vendors (standardized): Palantir

A vendor is the supplier named by the agency. It does not identify the underlying model or AI technology.

Data and privacy

Involves PII: No
Privacy Impact Assessment: www.hhs.gov ↗
Authorization to Operate: Yes
Demographic features: k) None of the above
Training and evaluation data: RAG implementation using commercially-available LLMs and the latest HHS/NTEU collective bargaining agreement, plus any relevant procedures and follow-on memoranda.
Federal Data Catalog: Not reported

Governance

0 of 8 minimum-practice questions answered. A blank answer means the agency reported nothing; it does not mean the practice is absent.

Pre-deployment testingNo answer reported

AI impact assessmentNo answer reported

Independent reviewNo answer reported

Ongoing monitoringNo answer reported

Operator trainingNo answer reported

Fail-safeNo answer reported

Appeal processNo answer reported

User and public consultationNo answer reported

Potential impacts and how they were identified

Not reported