CDC Chatbot - Enterprise Data Assistant

Overview

Development stage

DeployedSource: c) Deployed – The use case is being actively authorized or utilized to support the functions or mission of an agency.

High-impact designation

Not high-impactSource: c) Not high-impact

Impact justification

Not reported

Start date

2024-02 (month precision)Source: Feb-24

Withheld from public reporting

NoSource: a) No

Mission

Topic area

Administrative Functions

Operational functions

Chatbot or virtual assistant, Search and knowledge retrieval Derived by keyword rules; see methodology

Problem the AI is intended to solve

This tool is a general purpose assistant for CDC staff to ask questions of large sets of documents. Staff may take hours to find the relevant information, and this tool enables fast access powered by Retrieval Augmented Generation (RAG).

Expected benefits

Staff have increased access to relevant information and documents through faster and easier knowledge management.

System outputs

The system generates responses to staff questions based upon the provided available information. This includes citations and references to sections of available documents for staff to further explore.

Technology

AI classification

Generative AISource: Generative AI: AI that generates new or synthetic content (e.g., images, videos, audio, text, code).

System name(s)

EDAV (Enterprise Data, Analytics, and Visualization Platform)

Custom-developed code

No

Public source code

Not reported

Sourcing

How it was built

Contract and in-houseSource: c) Developed with both contracting and in-house resources

Vendor (as reported)

Not reported

Vendors (standardized)

None on the standard list

A vendor is the supplier named by the agency. It does not identify the underlying model or AI technology.

Data and privacy

Involves PII

No

Privacy Impact Assessment

Not reported

Authorization to Operate

Yes

Demographic features

k) None of the above

Training and evaluation data

Documentation, standard operating procedures, or other materials supplied by staff may be used as content for the RAG Model here. Examples include the documentation from our Enterprise Data, Analytics, and Visualization platform explaining the available tools, products, and other features.

Federal Data Catalog

Not reported

Governance

0 of 8 minimum-practice questions answered. A blank answer means the agency reported nothing; it does not mean the practice is absent.

Potential impacts and how they were identified

Not reported