OFR Robotics and Process Automation (ORPA)
Department of Health and Human Services · HHS/CDC
Overview
- Development stage
- DeployedSource: c) Deployed – The use case is being actively authorized or utilized to support the functions or mission of an agency.
- High-impact designation
- Not high-impactSource: c) Not high-impact
- Impact justification
- Not reported
- Start date
- 2024-05 (month precision)Source: May-24
- Withheld from public reporting
- NoSource: a) No
Mission
- Topic area
- Procurement and Financial Management
- Operational functions
- No function tag matched Derived by keyword rules; see methodology
Problem the AI is intended to solve
Reduction in human workload and increase in quality through automation of repetitive tasks.
Expected benefits
Multiple Robotics and Process Automation (RPA) bots are in use. Most are simple automations of basic tasks (conversation of documents/file management). The two most significant bots focus on automating the sorting and distribution of thousands of invoices annually (Invoice Mailbox Management) and conducting government purchase card use validations monthly (PCARD Line Item Review). The result of the two bots are greater consistency/quality in the outputs and a reduction in human workload. The Invoice Mailbox Management bot processes >15,000 emails annually and the PCARD Line Item Review bot processes 3,000 – 5,000 transactions monthly against more than 200 unique business rules.
System outputs
The Invoice Mailbox Management bot creates PDF files with the email and attached invoices/documentation into consolidated files for further processing by staff for payment into UFMS. The PCARD Line Item Review bot generates a list of transactions (from the full list of CitiBank credit card transactions) that have met specific business rules and may be a potential policy violation or need additional attention. The output also includes policy references and notes (specific to the transaction) to aid the reviewer in determining the next course of action for each item.
Technology
- AI classification
- Agentic AISource: Agentic AI: AI systems that perform tasks or make decisions autonomously with minimal human intervention.
- System name(s)
- UIPath
- Custom-developed code
- No
- Public source code
- Not reported
Sourcing
- How it was built
- Contract and in-houseSource: c) Developed with both contracting and in-house resources
- Vendor (as reported)
- UIPath
- Vendors (standardized)
- UiPath
A vendor is the supplier named by the agency. It does not identify the underlying model or AI technology.
Data and privacy
- Involves PII
- No
- Privacy Impact Assessment
- Not reported
- Authorization to Operate
- Yes
- Demographic features
- k) None of the above
- Training and evaluation data
- Not reported
- Federal Data Catalog
- Not reported
Governance
0 of 8 minimum-practice questions answered. A blank answer means the agency reported nothing; it does not mean the practice is absent.
Potential impacts and how they were identified
Not reported