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Snapshot · OMB 2025 inventory · processed Oct 11, 2026
HHS · no agency ID · record R0732

OFR Robotics and Process Automation (ORPA)

Department of Health and Human Services · HHS/CDC

Overview

Development stage
DeployedSource: c) Deployed – The use case is being actively authorized or utilized to support the functions or mission of an agency.
High-impact designation
Not high-impactSource: c) Not high-impact
Impact justification
Not reported
Start date
2024-05 (month precision)Source: May-24
Withheld from public reporting
NoSource: a) No

Mission

Topic area
Procurement and Financial Management
Operational functions
No function tag matched Derived by keyword rules; see methodology

Problem the AI is intended to solve

Reduction in human workload and increase in quality through automation of repetitive tasks.

Expected benefits

Multiple Robotics and Process Automation (RPA) bots are in use. Most are simple automations of basic tasks (conversation of documents/file management). The two most significant bots focus on automating the sorting and distribution of thousands of invoices annually (Invoice Mailbox Management) and conducting government purchase card use validations monthly (PCARD Line Item Review). The result of the two bots are greater consistency/quality in the outputs and a reduction in human workload. The Invoice Mailbox Management bot processes >15,000 emails annually and the PCARD Line Item Review bot processes 3,000 – 5,000 transactions monthly against more than 200 unique business rules.

System outputs

The Invoice Mailbox Management bot creates PDF files with the email and attached invoices/documentation into consolidated files for further processing by staff for payment into UFMS. The PCARD Line Item Review bot generates a list of transactions (from the full list of CitiBank credit card transactions) that have met specific business rules and may be a potential policy violation or need additional attention. The output also includes policy references and notes (specific to the transaction) to aid the reviewer in determining the next course of action for each item.

Technology

AI classification
Agentic AISource: Agentic AI: AI systems that perform tasks or make decisions autonomously with minimal human intervention.
System name(s)
UIPath
Custom-developed code
No
Public source code
Not reported

Sourcing

How it was built
Contract and in-houseSource: c) Developed with both contracting and in-house resources
Vendor (as reported)
UIPath
Vendors (standardized)
UiPath

A vendor is the supplier named by the agency. It does not identify the underlying model or AI technology.

Data and privacy

Involves PII
No
Privacy Impact Assessment
Not reported
Authorization to Operate
Yes
Demographic features
k) None of the above
Training and evaluation data
Not reported
Federal Data Catalog
Not reported

Governance

0 of 8 minimum-practice questions answered. A blank answer means the agency reported nothing; it does not mean the practice is absent.

Pre-deployment testingNo answer reported
AI impact assessmentNo answer reported
Independent reviewNo answer reported
Ongoing monitoringNo answer reported
Operator trainingNo answer reported
Fail-safeNo answer reported
Appeal processNo answer reported
User and public consultationNo answer reported

Potential impacts and how they were identified

Not reported