HHS · no agency ID · record R0929

NIAMS AI Chatbot Pilot

Department of Health and Human Services · HHS/NIH

Overview

Development stage: PilotSource: b) Pilot – The use case has been deployed in a limited test or pilot capacity.
High-impact designation: Not high-impactSource: c) Not high-impact
Impact justification: Not reported
Start date: 2024-09 (month precision)Source: Sep-24
Withheld from public reporting: NoSource: a) No

Mission

Topic area: Administrative Functions
Operational functions: Chatbot or virtual assistant, Summarization Derived by keyword rules; see methodology

Problem the AI is intended to solve

To provide a secure, protected environment for NIAMS staff (OD, EP, IRP and IT) to explore, test, and understand how to use AI to be more efficient with a wide variety of administrative tasks such as general research, summarizing/querying documents, drafting emails, generating programming code, and creating presentation outlines?, etc.

Expected benefits

The Azure-hosted NIAMS GenAI Chatbot helps employees be more efficient with a wide variety of administrative tasks such as summarizing/querying documents, drafting emails, and creating presentation outlines?, etc.

System outputs

Input: natural text in the form of user questions, user uploaded documents. Output: Generated text in the form of answers to user questions, generated answers (summaries/queries) based on user documents.

Technology

AI classification: Generative AISource: Generative AI: AI that generates new or synthetic content (e.g., images, videos, audio, text, code).
System name(s): Not reported
Custom-developed code: No
Public source code: Not publicly available

Sourcing

How it was built: Contract and in-houseSource: c) Developed with both contracting and in-house resources
Vendor (as reported): Microsoft
Vendors (standardized): Microsoft

A vendor is the supplier named by the agency. It does not identify the underlying model or AI technology.

Data and privacy

Involves PII: Yes
Privacy Impact Assessment: Not Publicly Available
Authorization to Operate: No
Demographic features: k) None of the above
Training and evaluation data: GPT 4.1 LLM
Federal Data Catalog: Not reported

Governance

0 of 8 minimum-practice questions answered. A blank answer means the agency reported nothing; it does not mean the practice is absent.

Pre-deployment testingNo answer reported

AI impact assessmentNo answer reported

Independent reviewNo answer reported

Ongoing monitoringNo answer reported

Operator trainingNo answer reported

Fail-safeNo answer reported

Appeal processNo answer reported

User and public consultationNo answer reported

Potential impacts and how they were identified

Not reported