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Snapshot · OMB 2025 inventory · processed Oct 11, 2026
DOT · DOT-1000055 · record R1249

Civil Aviation Registry Electronic Services (CARES) LLM Document Search

Department of Transportation · FAA AVS

Overview

Development stage
In development or acquisitionSource: a) Pre-deployment – The use case is in a development or acquisition status.
High-impact designation
Not high-impactSource: c) Not high-impact
Impact justification
Not reported
Start date
2024-07-26 (day precision)Source: 07/26/2024 12:00:00 AM
Withheld from public reporting
NoSource: a) No

Mission

Topic area
Transportation
Operational functions
Chatbot or virtual assistant Derived by keyword rules; see methodology

Problem the AI is intended to solve

CARES will use AI (Azure chatbot) to scan thousands of pages and generate an accurate answer. The benefits will be a faster and deeper understanding of the business requirements so the FAA can speed up our development.

Expected benefits

Not reported

System outputs

The Azure chatbot will find the information requested and output the information in a clear, easy to understand answer.

Technology

AI classification
Generative AISource: Generative AI: AI that generates new or synthetic content (e.g., images, videos, audio, text, code).
System name(s)
Not reported
Custom-developed code
No
Public source code
Not reported

Sourcing

How it was built
Contract and in-houseSource: c) Developed with both contracting and in-house resources
Vendor (as reported)
Not reported
Vendors (standardized)
None on the standard list

A vendor is the supplier named by the agency. It does not identify the underlying model or AI technology.

Data and privacy

Involves PII
Not reported
Privacy Impact Assessment
No
Authorization to Operate
Yes
Demographic features
Not reported
Training and evaluation data
Chabot utilizes OpenAI GPT models within the FAA security boundary via the FAA's subscription to Azure. OpenAI GPT models within the FAA's subscription on Azure do not retain user data and do not use user data to train their models.
Federal Data Catalog
Not reported

Governance

0 of 8 minimum-practice questions answered. A blank answer means the agency reported nothing; it does not mean the practice is absent.

Pre-deployment testingNo answer reported
AI impact assessmentNo answer reported
Independent reviewNo answer reported
Ongoing monitoringNo answer reported
Operator trainingNo answer reported
Fail-safeNo answer reported
Appeal processNo answer reported
User and public consultationNo answer reported

Potential impacts and how they were identified

Not reported