DHS · DHS-2571 · record R1828

Business Automation and Improved Search Ability with AI

Department of Homeland Security · CBP

Overview

Development stage: In development or acquisitionSource: a) Pre-deployment – The use case is in a development or acquisition status.
High-impact designation: Not high-impactSource: c) Not high-impact
Impact justification: Not reported
Start date: Not reported
Withheld from public reporting: Not reported

Mission

Topic area: Administrative Functions
Operational functions: Summarization Derived by keyword rules; see methodology

Problem the AI is intended to solve

The Business Connection (BC ) and Technical Reference Model (TRM) teams have identified areas in which business automation can accelerate use for both business analysts in making determinations and improving the ability of end-users to search for the information that they need more quickly.

Expected benefits

AI will be used to drive automation via integration with ServiceNow, automatically classifying products, suggest alternatives, validate the vendors headquarters and operations, summarize meeting notes, and improve searching capabilities.

System outputs

The AI will output a potential product classification and sub-classification that would best fit the product within the TRM and BC. The vendor vetting feature will output the headquarters of a vendor and a summary of its operations, and a summarization of meeting notes. Searching will output a list of relevant products from a database in ServiceNow.

Technology

AI classification: Generative AISource: Generative AI: AI that generates new or synthetic content (e.g., images, videos, audio, text, code).
System name(s): Not reported
Custom-developed code: Not reported
Public source code: Not reported

Sourcing

How it was built: Not reported
Vendor (as reported): Not reported
Vendors (standardized): None on the standard list

A vendor is the supplier named by the agency. It does not identify the underlying model or AI technology.

Data and privacy

Involves PII: Not reported
Privacy Impact Assessment: Not reported
Authorization to Operate: Not reported
Demographic features: Not reported
Training and evaluation data: Not reported
Federal Data Catalog: Not reported

Governance

0 of 8 minimum-practice questions answered. A blank answer means the agency reported nothing; it does not mean the practice is absent.

Pre-deployment testingNo answer reported

AI impact assessmentNo answer reported

Independent reviewNo answer reported

Ongoing monitoringNo answer reported

Operator trainingNo answer reported

Fail-safeNo answer reported

Appeal processNo answer reported

User and public consultationNo answer reported

Potential impacts and how they were identified

Not reported