TREAS · 33 · record R2765

Survey Analysis

Department of the Treasury · Office of the Comptroller of the Currency (OCC)

Overview

Development stage: In development or acquisitionSource: a) Pre-deployment – The use case is in a development or acquisition status.
High-impact designation: Not high-impactSource: c) Not high-impact
Impact justification: The Survey Analytics tool only aggregates and summarizes respondent feedback to support internal understanding and does not make decisions that affect individuals’ rights, benefits, or access to government services. Since all insights are interpreted and acted upon solely by humans, the tool does not qualify as a high-impact AI use case.
Start date: Not reported
Withheld from public reporting: NoSource: a) No

Mission

Topic area: Administrative Functions
Operational functions: No function tag matched Derived by keyword rules; see methodology

Problem the AI is intended to solve

The AI is intended to address the difficulty of manually reviewing and interpreting large volumes of open-ended survey comments. Analysts often spend significant time reading through text responses to identify themes, concerns, or sentiment. The AI helps streamline this process by quickly mining, organizing, and highlighting meaningful insights from the survey data.

Expected benefits

By accelerating the analysis of survey feedback, the AI enables the agency to better understand employee or stakeholder perspectives and identify areas needing attention. Faster, more consistent insight extraction supports improved decision-making and enhances internal operations, which strengthens the agency’s overall effectiveness in carrying out its supervisory mission—ultimately benefiting the public through more informed regulatory oversight.

System outputs

The system generates summaries, themes, sentiment indicators, and highlighted insights drawn from open-text survey responses. It may also surface recurring topics or issues, helping users quickly grasp key patterns without manually reading every comment.

Technology

AI classification: Generative AISource: Generative AI: AI that generates new or synthetic content (e.g., images, videos, audio, text, code).
System name(s): Not reported
Custom-developed code: Not reported
Public source code: Not reported

Sourcing

How it was built: Not reported
Vendor (as reported): Not reported
Vendors (standardized): None on the standard list

A vendor is the supplier named by the agency. It does not identify the underlying model or AI technology.

Data and privacy

Involves PII: Not reported
Privacy Impact Assessment: Not reported
Authorization to Operate: Not reported
Demographic features: Not reported
Training and evaluation data: Not reported
Federal Data Catalog: Not reported

Governance

0 of 8 minimum-practice questions answered. A blank answer means the agency reported nothing; it does not mean the practice is absent.

Pre-deployment testingNo answer reported

AI impact assessmentNo answer reported

Independent reviewNo answer reported

Ongoing monitoringNo answer reported

Operator trainingNo answer reported

Fail-safeNo answer reported

Appeal processNo answer reported

User and public consultationNo answer reported

Potential impacts and how they were identified

Not reported