Qualtrics

Overview

Development stage

In development or acquisitionSource: a) Pre-deployment – The use case is in a development or acquisition status.

High-impact designation

Not high-impactSource: c) Not high-impact

Impact justification

Does not produce an output that serves as a principal basis for decisions or actions with legal, material, binding, or significant effect on any of the individuals or entities identified in OMB-25-21.

Start date

Not reported

Withheld from public reporting

NoSource: a) No

Mission

Topic area

Administrative Functions

Operational functions

Summarization Derived by keyword rules; see methodology

Problem the AI is intended to solve

Qualtrics is a cloud-based service that can send out survey and record responses. ENRD uses it to send out questionnaires to its own employees to gather feedback on issues such as training needs and student feedback on training sessions. ENRD also uses Qualtrics to collect victim impact statements and to collect public input in environmental justice matters. Qualtrics includes a sentiment analysis feature, but ENRD has not used it. Sentiment analysis can review narrative responses from respondents and summarize the overall sentiment of a group of respondents and surface insights and issues from a large number of responses.

Expected benefits

It can provide immediate analysis of respondent sentiment and surface insights. It can reduce the number of hours and effort to read and score narrative responses and summarize the overall opinion on the subject.

System outputs

Survey responses and reports summarizing data from responses.

Technology

AI classification

Natural language processingSource: Natural Language Processing: AI that processes, interprets, and shares information in human language.

System name(s)

Not reported

Custom-developed code

Not reported

Public source code

Not reported

Sourcing

How it was built

Not reported

Vendor (as reported)

Not reported

Vendors (standardized)

None on the standard list

A vendor is the supplier named by the agency. It does not identify the underlying model or AI technology.

Data and privacy

Involves PII

Not reported

Privacy Impact Assessment

Not reported

Authorization to Operate

Not reported

Demographic features

Not reported

Training and evaluation data

Not reported

Federal Data Catalog

Not reported

Governance

0 of 8 minimum-practice questions answered. A blank answer means the agency reported nothing; it does not mean the practice is absent.

Potential impacts and how they were identified

Not reported