SSA · no agency ID · record R3113
Agency Support Companion (ASC) chatbot
Social Security Administration · Chief Information Officer
Overview
- Development stage
- DeployedSource: c) Deployed – The use case is being actively authorized or utilized to support the functions or mission of an agency.
- High-impact designation
- Not high-impactSource: c) Not high-impact
- Impact justification
- Not reported
- Start date
- 2025-04-16 (day precision)Source: 4/16/2025 0:00
- Withheld from public reporting
- NoSource: a) No
Mission
- Topic area
- Information Technology
- Operational functions
- Chatbot or virtual assistant, Summarization Derived by keyword rules; see methodology
Problem the AI is intended to solve
Generative AI model to create content, summarization and research capabilities
Expected benefits
Assist all internal users across the agency in their daily tasks related to content generation, analysis, refinement, and general research capabilities.
System outputs
Chatbot responses to users as well as management information reports for executives Management information reports, in the form of a dashboard, for executives to track ASC usage.
Technology
- AI classification
- Generative AISource: Generative AI: AI that generates new or synthetic content (e.g., images, videos, audio, text, code).
- System name(s)
- Agency Support Companion
- Custom-developed code
- Yes
- Public source code
- Not reported
Sourcing
- How it was built
- Contract and in-houseSource: c) Developed with both contracting and in-house resources
- Vendor (as reported)
- Microsoft / OpenAI
- Vendors (standardized)
- MicrosoftOpenAI
A vendor is the supplier named by the agency. It does not identify the underlying model or AI technology.
Data and privacy
- Involves PII
- No
- Privacy Impact Assessment
- Not reported
- Authorization to Operate
- No
- Demographic features
- Not reported
- Training and evaluation data
- No Agency data used for training
- Federal Data Catalog
- Not reported
Governance
0 of 8 minimum-practice questions answered. A blank answer means the agency reported nothing; it does not mean the practice is absent.
Pre-deployment testingNo answer reported
AI impact assessmentNo answer reported
Independent reviewNo answer reported
Ongoing monitoringNo answer reported
Operator trainingNo answer reported
Fail-safeNo answer reported
Appeal processNo answer reported
User and public consultationNo answer reported
Potential impacts and how they were identified
Not reported