OSC · OSC-0001 · record R3128
Copilot Studio
Office of Special Counsel · OSC
Overview
- Development stage
- In development or acquisitionSource: a) Pre-deployment – The use case is in a development or acquisition status.
- High-impact designation
- Not reported
- Impact justification
- Not reported
- Start date
- 2025-10-01 (day precision)Source: 2025-10-01T00:00:00
- Withheld from public reporting
- NoSource: a) No
Mission
- Topic area
- Government Benefits Processing
- Operational functions
- Software development assistance Derived by keyword rules; see methodology
Problem the AI is intended to solve
Help complainants select the most likely case type based on a description provided by the user.
Expected benefits
Reduction of incorrectly submitted complaints and ease of use for the OSC Online Portal.
System outputs
Text
Technology
- AI classification
- Generative AISource: Generative AI: AI that generates new or synthetic content (e.g., images, videos, audio, text, code).
- System name(s)
- General Support System (GSS)
- Custom-developed code
- No
- Public source code
- Not reported
Sourcing
- How it was built
- Purchased from vendorSource: a) Purchased from a vendor
- Vendor (as reported)
- Microsoft
- Vendors (standardized)
- Microsoft
A vendor is the supplier named by the agency. It does not identify the underlying model or AI technology.
Data and privacy
- Involves PII
- No
- Privacy Impact Assessment
- Not reported
- Authorization to Operate
- Yes
- Demographic features
- k) None of the above
- Training and evaluation data
- OSC.gov
- Federal Data Catalog
- Not reported
Governance
0 of 8 minimum-practice questions answered. A blank answer means the agency reported nothing; it does not mean the practice is absent.
Pre-deployment testingNo answer reported
AI impact assessmentNo answer reported
Independent reviewNo answer reported
Ongoing monitoringNo answer reported
Operator trainingNo answer reported
Fail-safeNo answer reported
Appeal processNo answer reported
User and public consultationNo answer reported
Potential impacts and how they were identified
Not reported