STATE · no agency ID · record R3268

AI Programmatic Insights

Department of State · CA

Overview

Development stage: DeployedSource: c) Deployed – The use case is being actively authorized or utilized to support the functions or mission of an agency.
High-impact designation: Not high-impactSource: c) Not high-impact
Impact justification: Not reported
Start date: 2025-11-21 (day precision)Source: 11/21/2025 00:00:00
Withheld from public reporting: NoSource: a) No

Mission

Topic area: Other
Operational functions: No function tag matched Derived by keyword rules; see methodology

Problem the AI is intended to solve

Regional Directors (RD) have to analyze current passport trends and data to determine overall performance and resource requirements to enable successful alignment to overall performance targets; however, the raw data requires analysis and doesn't currently allow for easy input to evaluate different scenarios, which results in RDs having to respond to passport performance with limited information.

Expected benefits

An AI-driven solution that empowers Regional Directors to forecast programmatic trends, anticipate demand cycles, and respond effectively to external factors. This solution empowers Regional Directors with data-driven insights to anticipate demand, optimize resources, and proactively address challenges impacting passport agencies.

System outputs

Monthly snapshots, overview of historical trends, agency-level overview analysis, and agency specific highlights.

Technology

AI classification: Generative AISource: Generative AI: AI that generates new or synthetic content (e.g., images, videos, audio, text, code).
System name(s): Not reported
Custom-developed code: Yes
Public source code: Not reported

Sourcing

How it was built: Developed in-houseSource: b) Developed in-house
Vendor (as reported): Not reported
Vendors (standardized): None on the standard list

A vendor is the supplier named by the agency. It does not identify the underlying model or AI technology.

Data and privacy

Involves PII: No
Privacy Impact Assessment: Not reported
Authorization to Operate: No
Demographic features: k) None of the above
Training and evaluation data: Staffing data, Overtime data, and Age Tracker Report data
Federal Data Catalog: Not reported

Governance

0 of 8 minimum-practice questions answered. A blank answer means the agency reported nothing; it does not mean the practice is absent.

Pre-deployment testingNo answer reported

AI impact assessmentNo answer reported

Independent reviewNo answer reported

Ongoing monitoringNo answer reported

Operator trainingNo answer reported

Fail-safeNo answer reported

Appeal processNo answer reported

User and public consultationNo answer reported

Potential impacts and how they were identified

Not reported