AI use-case explorer
AI use cases
Search and filter every reported use case. Open a record for the agency's full description, governance answers and source provenance.
Columns (7)
| Use case | Agency | Stage | High-impact | Topic area | AI classification | Sourcing |
|---|---|---|---|---|---|---|
| Meeting Minutes Summary Tool SBA-1 · OFO: Office of Field Operations | SBA | Pre-deployment | Not high-impact | Service Delivery | Generative AI | Purchased from vendor |
| Business Development SBA-2 · OFO: Office of Field Operations | SBA | Pre-deployment | Not high-impact | Service Delivery | Generative AI | Purchased from vendor |
| Audit Green Book Classification SBA-3 · OCFO: Office of the Chief Financial Officer | SBA | Pre-deployment | Not high-impact | Service Delivery | Classical / predictive ML | Developed in-house |
| Internal OFO Chatbot Recommender SBA-4 · OFO: Office of Field Operations | SBA | Pre-deployment | Not high-impact | Administrative Functions | Classical / predictive ML | Developed in-house |
| ODRR Comm - Talking Point Generation SBA-6 · ODRR: Office of Disaster Recovery And Resilience | SBA | Pre-deployment | Not high-impact | Service Delivery | Generative AI | Contract and in-house |
| 7(a) Purchases ML Model SBA-7 · OCA: Office of Capital Access | SBA | Pre-deployment | Not high-impact | Service Delivery | Classical / predictive ML | Developed in-house |
| Amazon Q in Connect SBA-9 · OCIO: Office of the Chief Information Officer | SBA | Pre-deployment | Not high-impact | Administrative Functions | Generative AI | Contract and in-house |
| Customer Response SBA-10 · OFO: Office of Field Operations | SBA | Pre-deployment | Not high-impact | Administrative Functions | Generative AI | Purchased from vendor |
| Office of Field Operations AI - Chat GTP, Bing CoPilot, or Google Gemini SBA-12 · OFO: Office of Field Operations | SBA | Pre-deployment | Not high-impact | Service Delivery | Generative AI | Purchased from vendor |
| Generative AI for SBA.gov product training SBA-13 · OCIO: Office of the Chief Information Officer | SBA | Pre-deployment | Not high-impact | Service Delivery | Generative AI | Purchased from vendor |
| AI for Small Business Development w/Copilot, Gemini or ChatGPT SBA-14 · OFO: Office of Field Operations | SBA | Pre-deployment | Not high-impact | Service Delivery | Generative AI | Purchased from vendor |
| Gemini AI for Strategic Planning SBA-16 · OFO: Office of Field Operations | SBA | Pre-deployment | Not high-impact | Service Delivery | Generative AI | Purchased from vendor |
| Business Plan Creation SBA-19 · OFO: Office of Field Operations | SBA | Pre-deployment | Not high-impact | Service Delivery | Generative AI | Developed in-house |
| Employee Center AI Search SBA-20 · OCIO: Office of the Chief Information Officer | SBA | Pre-deployment | Not high-impact | Service Delivery | Generative AI | Purchased from vendor |
| Security Team Productivity Enhancement SBA-21 · OCIO: Office of the Chief Information Officer | SBA | Pre-deployment | Not high-impact | Cybersecurity | Generative AI | Purchased from vendor |
| Employee Work Prioritization AI Agent SBA-25 · OCIO: Office of the Chief Information Officer | SBA | Pre-deployment | Not high-impact | Administrative Functions | Generative AI | Purchased from vendor |
| SBA.gov External Customer Chatbot SBA-30 · OCPL: Office of Communications & Public Liaison | SBA | Pre-deployment | Not high-impact | Service Delivery | Generative AI | Purchased from vendor |
| Predictive AIOps SBA-31 · OCIO: Office of the Chief Information Officer | SBA | Pre-deployment | Not high-impact | Information Technology | Classical / predictive ML | Purchased from vendor |
| Data Analysis and Visualization AI SBA-32 · OCFO: Office of the Chief Financial Officer | SBA | Pre-deployment | Not high-impact | Information Technology | Generative AI | Purchased from vendor |
| Developer Code Assistant AI SBA-33 · OCIO: Office of the Chief Information Officer | SBA | Pre-deployment | Not high-impact | Information Technology | Generative AI | Purchased from vendor |
| Developer Code Assistant AI SBA-34 · OCIO: Office of the Chief Information Officer | SBA | Pre-deployment | Not high-impact | Information Technology | Generative AI | Purchased from vendor |
| AI Incident Summarization SBA-35 · OCIO: Office of the Chief Information Officer | SBA | Pre-deployment | Not high-impact | Service Delivery | Generative AI | Purchased from vendor |
| AI Resolution Notes Generation SBA-36 · OCIO: Office of the Chief Information Officer | SBA | Pre-deployment | Not high-impact | Cybersecurity | Classical / predictive ML | Purchased from vendor |
| AI Vulnerability Ticket Deduplication SBA-37 · OCIO: Office of the Chief Information Officer | SBA | Pre-deployment | Not high-impact | Cybersecurity | Classical / predictive ML | Purchased from vendor |
| AI Vulnerability Remediation Assistance SBA-38 · OCIO: Office of the Chief Information Officer | SBA | Pre-deployment | Not high-impact | Cybersecurity | Classical / predictive ML | Purchased from vendor |
| Multi-Agent Orchestration SBA-40 · OCIO: Office of the Chief Information Officer | SBA | Pre-deployment | Not high-impact | Service Delivery | Classical / predictive ML | Contract and in-house |
| AI-Powered Search and Recovery SBA-41 · OCIO: Office of the Chief Information Officer | SBA | Pre-deployment | Not high-impact | Cybersecurity | Generative AI | Purchased from vendor |
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