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Snapshot · OMB 2025 inventory · processed Oct 11, 2026
AI use-case explorer

AI use cases

Search and filter every reported use case. Open a record for the agency's full description, governance answers and source provenance.

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AI type: Generative AIFunction: Public-facing customer serviceTopic: Government Benefits Processing
Columns (7)
Use caseAgencyStageHigh-impactTopic areaAI classificationSourcing
Medicare AI Drug Search
R0784 · HHS/CMS/OC
HHSPilotNot high-impactGovernment Benefits ProcessingGenerative AIContract and in-house
Call Center Knowledge Navigator
VA-24-2143 · VBA: Veterans Benefits Administration
VAPilotNot high-impactGovernment Benefits ProcessingGenerative AIContract and in-house
Marketplace Qualified Health Plan Benefit AI Assistant (discovery)
R0785 · HHS/CMS/OC
HHSPre-deploymentNot high-impactGovernment Benefits ProcessingGenerative AINot reported
Call Center Management and Service Delivery Support
DOJ-0089 · Department of Justice / DEA
DOJPre-deploymentNot high-impactGovernment Benefits ProcessingGenerative AINot reported
BillieGPT POC
VA-25-605 · OIT: Office of Information & Technology
VAPre-deploymentNot high-impactGovernment Benefits ProcessingGenerative AINot reported
Showing 1 to 5 of 5 recordsPage 1 of 1