AI use-case explorer
AI use cases
Search and filter every reported use case. Open a record for the agency's full description, governance answers and source provenance.
Columns (7)
| Use case | Agency | Stage | High-impact | Topic area | AI classification | Sourcing |
|---|---|---|---|---|---|---|
| Voice of the Customer HUD-2024-004 · Office of the Chief Financial Officer (OCFO) | HUD | Deployed | Not high-impact | Service Delivery | Generative AI | Purchased from vendor |
| Recreation One Stop use of AI USDA-165 · Natural Resources and Environment | USDA | Deployed | Not high-impact | Service Delivery | Generative AI | Purchased from vendor |
| Descript DOJ-0150 · Department of Justice / FBOP | DOJ | Deployed | Not high-impact | Service Delivery | Generative AI | Purchased from vendor |
| Wellsaid DOJ-0172 · Department of Justice / FBOP | DOJ | Deployed | Not high-impact | Service Delivery | Generative AI | Purchased from vendor |
| AskTSA DHS-2604 · TSA | DHS | Deployed | Not high-impact | Service Delivery | Generative AI | Purchased from vendor |
| SSA 800# Public Question & Answer Bot and OIG Hotline recording of fraud, waste and abuse. R3106 · Chief Information Officer, Digital Customer Solutions | SSA | Deployed | Not high-impact | Service Delivery | Generative AI | Purchased from vendor |
| AI Answers in Clearinghouse Network EAC-1 · Clearinghouse Division | EAC | Pilot | Not high-impact | Service Delivery | Generative AI | Purchased from vendor |
| Meeting Minutes Summary Tool SBA-1 · OFO: Office of Field Operations | SBA | Pre-deployment | Not high-impact | Service Delivery | Generative AI | Purchased from vendor |
| Business Development SBA-2 · OFO: Office of Field Operations | SBA | Pre-deployment | Not high-impact | Service Delivery | Generative AI | Purchased from vendor |
| Office of Field Operations AI - Chat GTP, Bing CoPilot, or Google Gemini SBA-12 · OFO: Office of Field Operations | SBA | Pre-deployment | Not high-impact | Service Delivery | Generative AI | Purchased from vendor |
| Generative AI for SBA.gov product training SBA-13 · OCIO: Office of the Chief Information Officer | SBA | Pre-deployment | Not high-impact | Service Delivery | Generative AI | Purchased from vendor |
| AI for Small Business Development w/Copilot, Gemini or ChatGPT SBA-14 · OFO: Office of Field Operations | SBA | Pre-deployment | Not high-impact | Service Delivery | Generative AI | Purchased from vendor |
| Gemini AI for Strategic Planning SBA-16 · OFO: Office of Field Operations | SBA | Pre-deployment | Not high-impact | Service Delivery | Generative AI | Purchased from vendor |
| Employee Center AI Search SBA-20 · OCIO: Office of the Chief Information Officer | SBA | Pre-deployment | Not high-impact | Service Delivery | Generative AI | Purchased from vendor |
| SBA.gov External Customer Chatbot SBA-30 · OCPL: Office of Communications & Public Liaison | SBA | Pre-deployment | Not high-impact | Service Delivery | Generative AI | Purchased from vendor |
| AI Incident Summarization SBA-35 · OCIO: Office of the Chief Information Officer | SBA | Pre-deployment | Not high-impact | Service Delivery | Generative AI | Purchased from vendor |
| ChatGPT for OMS Marketing SBA-15 · OFO: Office of Field Operations | SBA | Retired | Not high-impact | Service Delivery | Generative AI | Purchased from vendor |
| Secure IL5 AI SBA-24 · OCIO: Office of the Chief Information Officer | SBA | Retired | Not high-impact | Service Delivery | Generative AI | Purchased from vendor |
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