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Snapshot · OMB 2025 inventory · processed Oct 11, 2026
AI use-case explorer

AI use cases

Search and filter every reported use case. Open a record for the agency's full description, governance answers and source provenance.

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AI type: Natural language processingFunction: Public-facing customer serviceTopic: Service Delivery
Columns (7)
Use caseAgencyStageHigh-impactTopic areaAI classificationSourcing
GovCXAnalyzer
R1187
GSADeployedNot reportedService DeliveryNatural language processingNot reported
FHA Resource Center Chatbot
HUD-2025-005 · Office of Housing
HUDPre-deploymentNot high-impactService DeliveryNatural language processingNot reported
TSA Contact Center Virtual Assistant
DHS-374 · TSA
DHSPre-deploymentNot high-impactService DeliveryNatural language processingNot reported
AI in Public Experience (PX) Contact Center Services Blanket Purchase Agreement (BPA)
R1165
GSAPre-deploymentNot reportedService DeliveryNatural language processingNot reported
Showing 1 to 4 of 4 recordsPage 1 of 1