AI Use Cases

Use case	Agency	Stage	High-impact	Topic area	AI classification	Sourcing
RCRA PA 78 · OECA	EPA	Deployed	High-impact	Law Enforcement	Classical / predictive ML	Contract and in-house
Rangeland Condition Monitoring Assessment and Projection (RCMAP) [2024 INV#WO0000000107126] DOI-0171 · USGS	DOI	Deployed	Not high-impact	Science	Classical / predictive ML	Developed in-house
CHS Q Business AI Assistant (theKraken) DOI-0169 · USGS	DOI	Pilot	Not high-impact	Administrative Functions	Generative AI	Developed in-house
Microsoft Copilot (Pilot) DOE-603 · WAPA - Western Area Power Administration (PMA)	DOE	Pilot	Not high-impact	Other	Natural language processing	Purchased from vendor
Meeting Minutes Summary Tool SBA-1 · OFO: Office of Field Operations	SBA	Pre-deployment	Not high-impact	Service Delivery	Generative AI	Purchased from vendor
Business Development SBA-2 · OFO: Office of Field Operations	SBA	Pre-deployment	Not high-impact	Service Delivery	Generative AI	Purchased from vendor
Audit Green Book Classification SBA-3 · OCFO: Office of the Chief Financial Officer	SBA	Pre-deployment	Not high-impact	Service Delivery	Classical / predictive ML	Developed in-house
Internal OFO Chatbot Recommender SBA-4 · OFO: Office of Field Operations	SBA	Pre-deployment	Not high-impact	Administrative Functions	Classical / predictive ML	Developed in-house
ODRR Comm - Talking Point Generation SBA-6 · ODRR: Office of Disaster Recovery And Resilience	SBA	Pre-deployment	Not high-impact	Service Delivery	Generative AI	Contract and in-house
Amazon Q in Connect SBA-9 · OCIO: Office of the Chief Information Officer	SBA	Pre-deployment	Not high-impact	Administrative Functions	Generative AI	Contract and in-house
Generative AI for SBA.gov product training SBA-13 · OCIO: Office of the Chief Information Officer	SBA	Pre-deployment	Not high-impact	Service Delivery	Generative AI	Purchased from vendor
Business Plan Creation SBA-19 · OFO: Office of Field Operations	SBA	Pre-deployment	Not high-impact	Service Delivery	Generative AI	Developed in-house
AI Incident Summarization SBA-35 · OCIO: Office of the Chief Information Officer	SBA	Pre-deployment	Not high-impact	Service Delivery	Generative AI	Purchased from vendor
AI Resolution Notes Generation SBA-36 · OCIO: Office of the Chief Information Officer	SBA	Pre-deployment	Not high-impact	Cybersecurity	Classical / predictive ML	Purchased from vendor
AI Vulnerability Ticket Deduplication SBA-37 · OCIO: Office of the Chief Information Officer	SBA	Pre-deployment	Not high-impact	Cybersecurity	Classical / predictive ML	Purchased from vendor
AI Vulnerability Remediation Assistance SBA-38 · OCIO: Office of the Chief Information Officer	SBA	Pre-deployment	Not high-impact	Cybersecurity	Classical / predictive ML	Purchased from vendor
Multi-Agent Orchestration SBA-40 · OCIO: Office of the Chief Information Officer	SBA	Pre-deployment	Not high-impact	Service Delivery	Classical / predictive ML	Contract and in-house
AI-Powered Search and Recovery SBA-41 · OCIO: Office of the Chief Information Officer	SBA	Pre-deployment	Not high-impact	Cybersecurity	Generative AI	Purchased from vendor
LexisNexis DOE-684 · RL - Hanford - Richland Operations Office - Hanford (EM)	DOE	Pre-deployment	Not high-impact	Other	Generative AI	Purchased from vendor
Lead attribution model DOI-0152 · USGS	DOI	Pre-deployment	Not high-impact	Science	Classical / predictive ML	Not reported
ChatGPT for OMS Marketing SBA-15 · OFO: Office of Field Operations	SBA	Retired	Not high-impact	Service Delivery	Generative AI	Purchased from vendor