HHS · no agency ID · record R0992

ITAC SOP Chat

Department of Health and Human Services · HHS/NIH

Overview

Development stage: DeployedSource: c) Deployed – The use case is being actively authorized or utilized to support the functions or mission of an agency.
High-impact designation: Not high-impactSource: c) Not high-impact
Impact justification: Not reported
Start date: 2025-07 (month precision)Source: Jul-25
Withheld from public reporting: NoSource: a) No

Mission

Topic area: Administrative Functions
Operational functions: No function tag matched Derived by keyword rules; see methodology

Problem the AI is intended to solve

The AI provides natural language searching of ITAC SOP, policy, and as-built documents allowing users to easily locate knowledge and easily view the document section that includes the knowledge.

Expected benefits

The AI will increase operational efficiency by allowing ITAC users to more easily search and locate knowledge from SOP, policy, and As-Built documents.

System outputs

The AI outputs natural language responses based on knowledge from ITAC SOP, policy, and As-Built documents. It also outputs citations with a built-in reader to allow users to view document sections where the knowledge was found.

Technology

AI classification: Generative AISource: Generative AI: AI that generates new or synthetic content (e.g., images, videos, audio, text, code).
System name(s): Not reported
Custom-developed code: Yes
Public source code: Not reported

Sourcing

How it was built: Developed in-houseSource: b) Developed in-house
Vendor (as reported): Not reported
Vendors (standardized): None on the standard list

A vendor is the supplier named by the agency. It does not identify the underlying model or AI technology.

Data and privacy

Involves PII: No
Privacy Impact Assessment: Not reported
Authorization to Operate: No
Demographic features: k) None of the above
Training and evaluation data: The AI uses a retrieval augmented generation architecture to retrieve relevant document sections and ground the generative responses. Documents are indexed with cognitive search and stored in blob storage.
Federal Data Catalog: Not reported

Governance

0 of 8 minimum-practice questions answered. A blank answer means the agency reported nothing; it does not mean the practice is absent.

Pre-deployment testingNo answer reported

AI impact assessmentNo answer reported

Independent reviewNo answer reported

Ongoing monitoringNo answer reported

Operator trainingNo answer reported

Fail-safeNo answer reported

Appeal processNo answer reported

User and public consultationNo answer reported

Potential impacts and how they were identified

Not reported