Section 508 Azure OpenAI Chatbot
Department of Health and Human Services · HHS/NIH
Overview
- Development stage
- PilotSource: b) Pilot – The use case has been deployed in a limited test or pilot capacity.
- High-impact designation
- Not high-impactSource: c) Not high-impact
- Impact justification
- Not reported
- Start date
- 2025-06 (month precision)Source: Jun-25
- Withheld from public reporting
- NoSource: a) No
Mission
- Topic area
- Information Technology
- Operational functions
- Chatbot or virtual assistant Derived by keyword rules; see methodology
Problem the AI is intended to solve
This tool will streamline access to compliance resources, guidance, and support, empowering NIH staff and stakeholders to meet federal accessibility requirements. Designed to efficiently handle help desk inquiries, the chatbot will adhere to NIH’s security protocols and provide accurate, role-specific information.
Expected benefits
This tool will streamline access to compliance resources, guidance, and support, empowering NIH staff and stakeholders to meet federal accessibility requirements. Designed to efficiently handle help desk inquiries, the chatbot will adhere to NIH’s security protocols and provide accurate, role-specific information.
System outputs
Recommendations to Section 508 resources and guidance
Technology
- AI classification
- Generative AISource: Generative AI: AI that generates new or synthetic content (e.g., images, videos, audio, text, code).
- System name(s)
- Not reported
- Custom-developed code
- Yes
- Public source code
- Not reported
Sourcing
- How it was built
- Contract and in-houseSource: c) Developed with both contracting and in-house resources
- Vendor (as reported)
- Summome
- Vendors (standardized)
- None on the standard list
A vendor is the supplier named by the agency. It does not identify the underlying model or AI technology.
Data and privacy
- Involves PII
- No
- Privacy Impact Assessment
- Not reported
- Authorization to Operate
- No
- Demographic features
- k) None of the above
- Training and evaluation data
- Currently using Azure OpenAI's training model and MSFT CoPilot, but planned development to use knowledge repository through RAG
- Federal Data Catalog
- Not reported
Governance
0 of 8 minimum-practice questions answered. A blank answer means the agency reported nothing; it does not mean the practice is absent.
Potential impacts and how they were identified
Not reported