USDA · USDA-133 · record R1431
GIS Help Desk Chat Bot
Department of Agriculture · Natural Resources and Environment
Overview
- Development stage
- In development or acquisitionSource: a) Pre-deployment – The use case is in a development or acquisition status.
- High-impact designation
- Not high-impactSource: c) Not high-impact
- Impact justification
- Not reported
- Start date
- Not reported
- Withheld from public reporting
- Not reported
Mission
- Topic area
- Information Technology
- Operational functions
- Chatbot or virtual assistant, Search and knowledge retrieval Derived by keyword rules; see methodology
Problem the AI is intended to solve
Answer easier Geographic Information System (GIS) help desk questions based on published Knowledge Based Articles (KBAs) which are used to train the model.
Expected benefits
Reduce customer wait times when they have a geospatial question. Help desk agents will also have more time to devote to geospatial questions, improving customer service overall.
System outputs
Outputs text-based answers to user-submitted questions about geospatial applications and processes.
Technology
- AI classification
- Generative AISource: Generative AI: AI that generates new or synthetic content (e.g., images, videos, audio, text, code).
- System name(s)
- Not reported
- Custom-developed code
- Not reported
- Public source code
- Not reported
Sourcing
- How it was built
- Not reported
- Vendor (as reported)
- Not reported
- Vendors (standardized)
- None on the standard list
A vendor is the supplier named by the agency. It does not identify the underlying model or AI technology.
Data and privacy
- Involves PII
- Not reported
- Privacy Impact Assessment
- Not reported
- Authorization to Operate
- Not reported
- Demographic features
- Not reported
- Training and evaluation data
- Not reported
- Federal Data Catalog
- Not reported
Governance
0 of 8 minimum-practice questions answered. A blank answer means the agency reported nothing; it does not mean the practice is absent.
Pre-deployment testingNo answer reported
AI impact assessmentNo answer reported
Independent reviewNo answer reported
Ongoing monitoringNo answer reported
Operator trainingNo answer reported
Fail-safeNo answer reported
Appeal processNo answer reported
User and public consultationNo answer reported
Potential impacts and how they were identified
Not reported