WHA/EX Information Management

Overview

Development stage

DeployedSource: c) Deployed – The use case is being actively authorized or utilized to support the functions or mission of an agency.

High-impact designation

Not high-impactSource: c) Not high-impact

Impact justification

Not reported

Start date

2025-03-03 (day precision)Source: 03/03/2025 00:00:00

Withheld from public reporting

NoSource: a) No

Mission

Topic area

Information Technology

Operational functions

Chatbot or virtual assistant, Search and knowledge retrieval Derived by keyword rules; see methodology

Problem the AI is intended to solve

Knowledge Management for administrative and IT related processes. Formerly known as "Low Earth Orbit (LEO) – Budget Office Inquiries" to answer questions frequently asked about budget.

Expected benefits

Cost savings and reduced customer wait times.

System outputs

Generative AI or logic-based responses with answers to administrative/IT related FAQs.

Technology

AI classification

Generative AISource: Generative AI: AI that generates new or synthetic content (e.g., images, videos, audio, text, code).

System name(s)

DOS-O365

Custom-developed code

No

Public source code

Not reported

Sourcing

How it was built

Contract and in-houseSource: c) Developed with both contracting and in-house resources

Vendor (as reported)

Microsoft

Vendors (standardized)

Microsoft

A vendor is the supplier named by the agency. It does not identify the underlying model or AI technology.

Data and privacy

Involves PII

Yes

Privacy Impact Assessment

Not reported

Authorization to Operate

Yes

Demographic features

k) None of the above

Training and evaluation data

WHA/EX SharePoint Data

Federal Data Catalog

Not reported

Governance

0 of 8 minimum-practice questions answered. A blank answer means the agency reported nothing; it does not mean the practice is absent.

Potential impacts and how they were identified

Not reported