DOJ · DOJ-0195 · record R1632

Internal Component-specific chatbot service

Department of Justice · Department of Justice / OIG

Overview

Development stage: PilotSource: b) Pilot – The use case has been deployed in a limited test or pilot capacity.
High-impact designation: Not high-impactSource: c) Not high-impact
Impact justification: Does not produce an output that serves as a principal basis for decisions or actions with legal, material, binding, or significant effect on any of the individuals or entities identified in OMB-25-21.
Start date: 2025-04 (month precision)Source: 04/2025
Withheld from public reporting: NoSource: a) No

Mission

Topic area: Information Technology
Operational functions: Chatbot or virtual assistant Derived by keyword rules; see methodology

Problem the AI is intended to solve

Provide human-like conversational responses to conduct general information queries and suggestions towards improving text without feeding into a commercially exposed AI model.

Expected benefits

Improve work efficiencies and curve user generative AI usage to an environment that is controlled and contained within GCCH and the DOJ OIG subscription vice a commercial service. Furthermore, the information and models generated within the GCCH environment stays within GCCH and do not further the model of commercial products or services.

System outputs

The AI provides generative AI human-like responses/answers to questions and/or statements from a user. In addition, the output can be a generated summary of an inputted excerpt or publicly available information.

Technology

AI classification: Generative AISource: Generative AI: AI that generates new or synthetic content (e.g., images, videos, audio, text, code).
System name(s): Redacted for cybersecurity purposes.
Custom-developed code: Yes
Public source code: Not reported

Sourcing

How it was built: Purchased from vendorSource: a) Purchased from a vendor
Vendor (as reported): Microsoft, OpenAI
Vendors (standardized): MicrosoftOpenAI

A vendor is the supplier named by the agency. It does not identify the underlying model or AI technology.

Data and privacy

Involves PII: No
Privacy Impact Assessment: Not reported
Authorization to Operate: Yes
Demographic features: k) None of the above
Training and evaluation data: The case owner relied on DOJ AI governance practices to select and prepare data, as well as evaluate performance.
Federal Data Catalog: Not reported

Governance

0 of 8 minimum-practice questions answered. A blank answer means the agency reported nothing; it does not mean the practice is absent.

Pre-deployment testingNo answer reported

AI impact assessmentNo answer reported

Independent reviewNo answer reported

Ongoing monitoringNo answer reported

Operator trainingNo answer reported

Fail-safeNo answer reported

Appeal processNo answer reported

User and public consultationNo answer reported

Potential impacts and how they were identified

Not reported