TREAS · REQ-2024-02034 · record R2784

Knowledge Retrieval Chatbot POC

Department of the Treasury · Bureau of the Fiscal Service (BFS)

Overview

Development stage: In development or acquisitionSource: a) Pre-deployment – The use case is in a development or acquisition status.
High-impact designation: Not high-impactSource: c) Not high-impact
Impact justification: The tool, once deployed, is only for productivity and does not impact any of the defined high-impact areas
Start date: 2024-11-22 (day precision)Source: 11/22/2024
Withheld from public reporting: NoSource: a) No

Mission

Topic area: Information Technology
Operational functions: Chatbot or virtual assistant, Search and knowledge retrieval Derived by keyword rules; see methodology

Problem the AI is intended to solve

Contextual Research (Exploring policies, regulations, trends, and strategic topics). Knowledge Retrieval (Locating known information and presenting or analyzing the information).

Expected benefits

The customer would like to test the use of a chatbot that could access all of their relocation policies (FTR, DSSR, FAM, JTR, ARC Relocation Guide, etc.) in an effort to aid in the amount of time they are searching for stuff in the regulations.

System outputs

Chatbot to search documents and other data

Technology

AI classification: Generative AISource: Generative AI: AI that generates new or synthetic content (e.g., images, videos, audio, text, code).
System name(s): Not reported
Custom-developed code: No
Public source code: Not reported

Sourcing

How it was built: Developed in-houseSource: b) Developed in-house
Vendor (as reported): Not reported
Vendors (standardized): None on the standard list

A vendor is the supplier named by the agency. It does not identify the underlying model or AI technology.

Data and privacy

Involves PII: No
Privacy Impact Assessment: Not reported
Authorization to Operate: No
Demographic features: k) None of the above
Training and evaluation data: N/A. Evaluating tools only at this stage
Federal Data Catalog: Not reported

Governance

0 of 8 minimum-practice questions answered. A blank answer means the agency reported nothing; it does not mean the practice is absent.

Pre-deployment testingNo answer reported

AI impact assessmentNo answer reported

Independent reviewNo answer reported

Ongoing monitoringNo answer reported

Operator trainingNo answer reported

Fail-safeNo answer reported

Appeal processNo answer reported

User and public consultationNo answer reported

Potential impacts and how they were identified

Not reported