AI use-case explorer
AI use cases
Search and filter every reported use case. Open a record for the agency's full description, governance answers and source provenance.
Columns (7)
| Use case | Agency | Stage | High-impact | Topic area | AI classification | Sourcing |
|---|---|---|---|---|---|---|
| PII Redaction DOL-22 · OSHA | DOL | Deployed | High-impact | Cybersecurity | Natural language processing | Contract and in-house |
| Video Surveillance System USDA-025 · Office of Safety, Security, and Protection | USDA | Deployed | High-impact | Administrative Functions | Computer vision | Contract and in-house |
| Babel DHS-185 · CBP | DHS | Deployed | High-impact | Law Enforcement | Natural language processing | Contract and in-house |
| Traffic Jam DHS-2570 · CBP | DHS | Deployed | High-impact | Law Enforcement | Computer vision | Purchased from vendor |
| Pre-Effectuation Review (PER) / Targeted Denial Review (TDR) Models R3100 · Chief Information Officer, Analytics and Improvements | SSA | Deployed | High-impact | Government Benefits Processing | Classical / predictive ML | Developed in-house |
| Continuing Disability Review Model R3101 · Chief Information Officer, Analytics and Improvements | SSA | Deployed | High-impact | Government Benefits Processing | Classical / predictive ML | Developed in-house |
| Quick Disability Determinations Model R3104 · Law and Policy, Disability Policy | SSA | Deployed | High-impact | Government Benefits Processing | Classical / predictive ML | Purchased from vendor |
| ServiceNow Virtual Agent DOE-438 · LANL - Los Alamos National Lab (LAFO) | DOE | Deployed | Not high-impact | Information Technology | Natural language processing | Purchased from vendor |
| ServiceNow Classification Prediction DOE-563 · LANL - Los Alamos National Lab (LAFO) | DOE | Deployed | Not high-impact | Information Technology | Classical / predictive ML | Purchased from vendor |
| ServiceNow Cluster Analysis DOE-637 · LANL - Los Alamos National Lab (LAFO) | DOE | Deployed | Not high-impact | Information Technology | Classical / predictive ML | Purchased from vendor |
| ServiceNow Similarity Analysis DOE-643 · LANL - Los Alamos National Lab (LAFO) | DOE | Deployed | Not high-impact | Information Technology | Classical / predictive ML | Purchased from vendor |
| SBA.gov External Customer Chatbot SBA-30 · OCPL: Office of Communications & Public Liaison | SBA | Pre-deployment | Not high-impact | Service Delivery | Generative AI | Purchased from vendor |
| ServiceNow Now Assist DOE-657 · LANL - Los Alamos National Lab (LAFO) | DOE | Pre-deployment | Not high-impact | Information Technology | Agentic AI | Purchased from vendor |
| ServiceNow LANL AI Portal Integration DOE-682 · LANL - Los Alamos National Lab (LAFO) | DOE | Pre-deployment | Not high-impact | Information Technology | Generative AI | Developed in-house |
| ServiceNow AI Search DOE-719 · LANL - Los Alamos National Lab (LAFO) | DOE | Pre-deployment | Not high-impact | Information Technology | Natural language processing | Purchased from vendor |
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