AI Use Cases

Use case	Agency	Stage	High-impact	Topic area	AI classification	Sourcing
Counterparty Risk Anomaly Detection HUD-2024-001 · Ginnie Mae	HUD	Deployed	Not high-impact	Other	Classical / predictive ML	Contract and in-house
Subledger Data Quality Machine Learning HUD-2024-002 · Ginnie Mae	HUD	Deployed	Not high-impact	Procurement and Financial Management	Classical / predictive ML	Contract and in-house
Automated Draft Narrative Reports Previously "Automating Draft Counterparty Credit Narrative Reports"; have since expanded to general enterprise use. HUD-2024-003 · Ginnie Mae	HUD	Deployed	Not high-impact	Other	Natural language processing	Contract and in-house
Voice of the Customer HUD-2024-004 · Office of the Chief Financial Officer (OCFO)	HUD	Deployed	Not high-impact	Service Delivery	Generative AI	Purchased from vendor
CAISY - Workforce Training Conversation Simulator HUD-2025-004 · Office of the Chief Human Capital Officer	HUD	Deployed	Not high-impact	Human Resources	Generative AI	Purchased from vendor
Microsoft Copilot HUD-2025-001 · Office of the Chief Information Officer	HUD	Pilot	Not high-impact	Administrative Functions	Generative AI	Purchased from vendor
Amazon Textract for automatic signature identification HUD-2025-002 · Office of Housing	HUD	Pre-deployment	Not high-impact	Administrative Functions	Natural language processing	Purchased from vendor
Email Assistant HUD-2025-003 · Office of Housing	HUD	Pre-deployment	Not high-impact	Service Delivery	Generative AI	Not reported
FHA Resource Center Chatbot HUD-2025-005 · Office of Housing	HUD	Pre-deployment	Not high-impact	Service Delivery	Natural language processing	Not reported
Quantitative Text Analysis HUD-2024-005 · Office of the Chief Financial Officer (OCFO)	HUD	Retired	Not high-impact	Not reported	Not reported	Not reported
Translation of Digital Media HUD-2024-006 · Office of Public Affairs (OPA)	HUD	Retired	Not high-impact	Not reported	Not reported	Not reported