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Snapshot · OMB 2025 inventory · processed Oct 11, 2026
AI use-case explorer

AI use cases

Search and filter every reported use case. Open a record for the agency's full description, governance answers and source provenance.

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AI type: Natural language processingFunction: Chatbot or virtual assistantTopic: Service Delivery
Columns (7)
Use caseAgencyStageHigh-impactTopic areaAI classificationSourcing
Applicant Help Chatbot
R1030 · HHS/OS/ASFR
HHSDeployedNot high-impactService DeliveryNatural language processingPurchased from vendor
CBP Careers Bot - Leo
DHS-2366 · CBP
DHSDeployedNot high-impactService DeliveryNatural language processingContract and in-house
SBSE - Payments Topics Chatbot
TREAS-01 · Internal Revenue Service (IRS)
TREASDeployedNot high-impactService DeliveryNatural language processingContract and in-house
Taxpayer Services Chatbot
TREAS-24 · Internal Revenue Service (IRS)
TREASDeployedNot high-impactService DeliveryNatural language processingContract and in-house
ePermits: Chatbot Implementation and Permit Application Wizard Tools
DOI-0012 · FWS
DOIPre-deploymentNot high-impactService DeliveryNatural language processingNot reported
FHA Resource Center Chatbot
HUD-2025-005 · Office of Housing
HUDPre-deploymentNot high-impactService DeliveryNatural language processingNot reported
SEVP Response Center Chatbot - SID (SEVIS Interactive Dialog)
DHS-2402 · ICE
DHSPre-deploymentNot high-impactService DeliveryNatural language processingNot reported
TSA Contact Center Virtual Assistant
DHS-374 · TSA
DHSPre-deploymentNot high-impactService DeliveryNatural language processingNot reported
National Computerized Maintenance Management System (NCMMS) AI Chatbot
R1197
GSAPre-deploymentNot reportedService DeliveryNatural language processingNot reported
PBS AI Chatbot Domain Enhancements
R1198
GSAPre-deploymentNot reportedService DeliveryNatural language processingNot reported
Showing 1 to 10 of 10 recordsPage 1 of 1