AI use-case explorer

AI use cases

Search and filter every reported use case. Open a record for the agency's full description, governance answers and source provenance.

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Use case	Agency	Stage	High-impact	Topic area	AI classification	Sourcing
Supervised Traveler Identity Verification Services (Officer Initiated) DHS-2412 · CBP	DHS	Deployed	High-impact	Law Enforcement	Computer vision	Contract and in-house
Semi-Supervised Traveler Identity Verification Services (Traveler Initiated) DHS-2413 · CBP	DHS	Deployed	High-impact	Law Enforcement	Computer vision	Contract and in-house
3rd Party Traveler Identity Verification Services DHS-2414 · CBP	DHS	Deployed	High-impact	Law Enforcement	Computer vision	Contract and in-house
Traveler Self-Service Mobile Identity Verification DHS-2415 · CBP	DHS	Deployed	High-impact	Law Enforcement	Computer vision	Contract and in-house
Traveler Identity Verification Services (Vetting) DHS-2416 · CBP	DHS	Deployed	High-impact	Law Enforcement	Computer vision	Contract and in-house
CBP Link DHS-2619 · CBP	DHS	Deployed	High-impact	Law Enforcement	Computer vision	Contract and in-house
Unified Processing/Mobile Intake DHS-398 · CBP	DHS	Deployed	High-impact	Law Enforcement	Computer vision	Contract and in-house
Hurricane Score DHS-2408 · ICE	DHS	Deployed	High-impact	Law Enforcement	Classical / predictive ML	Developed in-house
Low Probability of False Alarm (Low-Pfa) Algorithm for on-person screening. DHS-135 · TSA	DHS	Deployed	High-impact	Transportation	Computer vision	Purchased from vendor
Credential Authentication Technology with Camera System (CAT-2) and AutoCAT (CAT-2 in an e-gate form factor) DHS-327 · TSA	DHS	Deployed	High-impact	Transportation	Classical / predictive ML	Purchased from vendor
PreCheck Touchless Identity Solution DHS-345 · TSA	DHS	Deployed	High-impact	Transportation	Classical / predictive ML	Contract and in-house
Text Analytics Data Science Sentence Similarity Model DHS-130 · USCIS	DHS	Deployed	High-impact	Law Enforcement	Classical / predictive ML	Contract and in-house
Automated Realtime Global Organization Specialist (ARGOS) for Company Registration Submissions to E-Verify DHS-181 · USCIS	DHS	Deployed	High-impact	Administrative Functions	Natural language processing	Contract and in-house
I-765 - USCIS Facial Recognition through IDENT (1:1 Face Recognition/Validation) DHS-413 · USCIS	DHS	Deployed	High-impact	Law Enforcement	Computer vision	Contract and in-house
Person-Centric Identity Services Deduplication Model DHS-55 · USCIS	DHS	Deployed	High-impact	Law Enforcement	Classical / predictive ML	Contract and in-house
Criminal Investigations (OBIM) DHS-415 · USSS	DHS	Deployed	High-impact	Law Enforcement	Computer vision	Purchased from vendor
Summarization & Policy Analysis for Regulatory Comments (originally Leverage AI in the Rulemaking Process Use Case) FERC-0001 · FERC	FERC	Deployed	Not high-impact	Energy and the Environment	Natural language processing	Contract and in-house
GenAI Productivity Tool TREASURY-OCIO-001 · Technology Common Services Center (TCSC)	TREAS	Deployed	Not high-impact	Administrative Functions	Generative AI	Purchased from vendor
Vocational Assessment Assistant Tool (VAAT) R3121 · Chief Information Officer, Disability Information Systems	SSA	Deployed	High-impact	Government Benefits Processing	Generative AI	Contract and in-house
NLCOO AI for Lessons Learned tool DOE-434 · LANL - Los Alamos National Lab (LAFO)	DOE	Deployed	Not high-impact	Other	Natural language processing	Developed in-house
GitHub Copilot DOE-586 · WAPA - Western Area Power Administration (PMA)	DOE	Deployed	Not high-impact	Information Technology	Natural language processing	Purchased from vendor
Gas Blanket Certificates (Permitting) FERC-0005 · FERC	FERC	Pilot	Not high-impact	Energy and the Environment	Generative AI	Contract and in-house
Policy Assistance Tool (PAT) R3116 · Chief Information Officer	SSA	Pilot	High-impact	Government Benefits Processing	Generative AI	Contract and in-house
Chatbots for internal research SBA-11 · Advocacy: Office of Advocacy	SBA	Pilot	Not high-impact	Administrative Functions	Generative AI	Purchased from vendor
General AI Use Case across the SBA for web and desktop SBA-22 · OCIO: Office of the Chief Information Officer	SBA	Pilot	Not high-impact	Administrative Functions	Generative AI	Purchased from vendor
Email, Document, and Composing AI Editor SBA-23 · OCPL: Office of Communications & Public Liaison	SBA	Pilot	Not high-impact	Service Delivery	Classical / predictive ML	Purchased from vendor
Office of Advocacy AI System-Prompt Suite SBA-29 · Advocacy: Office of Advocacy	SBA	Pilot	Not high-impact	Information Technology	Generative AI	Developed in-house
Customer Response SBA-10 · OFO: Office of Field Operations	SBA	Pre-deployment	Not high-impact	Administrative Functions	Generative AI	Purchased from vendor
Office of Field Operations AI - Chat GTP, Bing CoPilot, or Google Gemini SBA-12 · OFO: Office of Field Operations	SBA	Pre-deployment	Not high-impact	Service Delivery	Generative AI	Purchased from vendor
AI for Small Business Development w/Copilot, Gemini or ChatGPT SBA-14 · OFO: Office of Field Operations	SBA	Pre-deployment	Not high-impact	Service Delivery	Generative AI	Purchased from vendor
Gemini AI for Strategic Planning SBA-16 · OFO: Office of Field Operations	SBA	Pre-deployment	Not high-impact	Service Delivery	Generative AI	Purchased from vendor
Security Team Productivity Enhancement SBA-21 · OCIO: Office of the Chief Information Officer	SBA	Pre-deployment	Not high-impact	Cybersecurity	Generative AI	Purchased from vendor
Employee Work Prioritization AI Agent SBA-25 · OCIO: Office of the Chief Information Officer	SBA	Pre-deployment	Not high-impact	Administrative Functions	Generative AI	Purchased from vendor
GovCon Match SBA-17 · OCIO: Office of the Chief Information Officer	SBA	Retired	Not high-impact	Service Delivery	Classical / predictive ML	Developed in-house