AI use-case explorer
AI use cases
Search and filter every reported use case. Open a record for the agency's full description, governance answers and source provenance.
Columns (7)
| Use case | Agency | Stage | High-impact | Topic area | AI classification | Sourcing |
|---|---|---|---|---|---|---|
| SSA 800# Public Question & Answer Bot and OIG Hotline recording of fraud, waste and abuse. R3106 · Chief Information Officer, Digital Customer Solutions | SSA | Deployed | Not high-impact | Service Delivery | Generative AI | Purchased from vendor |
| NA-CI Salesforce DOE-747 · NA-IM (Enterprise) - Office of the Associate Administrator f | DOE | Deployed | Not high-impact | Other | Other | Purchased from vendor |
| AI Chat Bot for IT User Services DOE-463 · PPPL - Princeton Plasma Physics Laboratory (SC43 OIM) | DOE | Pilot | Not high-impact | Science | Generative AI | Developed in-house |
| CoPilot DOE-734 · OREM - ORCC - Oak Ridge EM - Oak Ridge Cleanup Contract (EM) | DOE | Pilot | Not high-impact | Administrative Functions | Other | Purchased from vendor |
| AI workflow to process voicemail user service requests and translate them into actionable IT service tickets DOE-729 · PPPL - Princeton Plasma Physics Laboratory (SC43 OIM) | DOE | Pre-deployment | Not high-impact | Information Technology | Natural language processing | Developed in-house |
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