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Snapshot · OMB 2025 inventory · processed Oct 11, 2026
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Federal AI Intelligence · U.S. Government AI Observatory

Federal AI landscape: executive briefing

Filtered: topic = Service Delivery; AI type = generative; function = chat_assistant

Generated 2026-10-12 12:34 UTCDataset: 2025 Federal Agency AI Use Case Inventory (individually reported use cases), Office of Management and Budget (OMB). Version 2025-inventory@62d5baa65fa3, processed 2026-10-11, rules 2026.10.1. Static snapshot.Applied filters: topic = Service Delivery; AI type = generative; function = chat_assistant · 12 records

Key findings

  • 12 use-case records from 11 agencies: 2 deployed (17%), 3 pilots, 7 in development or acquisition, 0 retired, 0 with no stage reported.
  • 0 records are designated high-impact; 0 of them (n/a) answered at least one minimum-practice question.
  • DOL, NASA, NEA report 4 of 12 use cases (33%).
  • 100% of reported deployed use cases (2 of 2) are classified as generative or agentic AI.
  • Sourcing is reported for 42% of use cases. Where reported, 40% involve in-house development.

Lifecycle

StageRecordsShare
Deployed217%
Pilot325%
Pre-deployment758%

AI technology

ClassificationRecordsShareDeployed
Generative AI12100%2

Agencies

AgencyRecordsDeployedHigh-impactCompleteness
DOL · Department of Labor21079%
NASA · National Aeronautics and Space Administration10058%
NEA · National Endowment for the Arts10058%
GSA · General Services Administration10033%
USDA · Department of Agriculture100100%
DHS · Department of Homeland Security110100%
EAC · Election Assistance Commission10092%
VA · Department of Veterans Affairs10058%
DOI · Department of the Interior10083%
TREAS · Department of the Treasury10058%
SBA · Small Business Administration100100%

High-impact designation

DesignationRecords
Not high-impact11
Not reported1

Governance evidence: use cases designated high-impact

PracticeIn placeIn progressNot in placeN/A or precludedOtherNo answerIn scope
Pre-deployment testing0000000
AI impact assessment0000000
Independent review0000000
Ongoing monitoring0000000
Operator training0000000
Fail-safe0000000
Appeal process0000000
User and public consultation0000000

"In place" means the agency reported the practice as established. "No answer" means the field was blank; it says nothing about whether the practice exists.

Method

All figures are computed directly from the normalised inventory records. Category labels are normalised from the source answer options; original values are kept on each record. Governance answers are classified as in place, in progress, not in place, not applicable, precluded, waived, other or no answer, and blanks are never read as "no". See the Methodology page for full rules.

Limitations

  • Figures are what agencies reported in the 2025 inventory. They are not verified, and registration of use cases is not complete for every agency.
  • A blank answer is missing evidence, not evidence that a practice or safeguard is absent.
  • Counts are use-case records. A larger portfolio does not indicate better performance or greater AI maturity, and agencies differ in how they split systems into use cases.
  • The inventory has no budget, cost, accuracy or outcome data. None is shown or inferred here.
  • This is a disclosure analysis. It is not an audit, a compliance determination or an official government assessment.

Source records

All 12 records.

RecordAgency IDAgencyUse caseStage
R1293DOL-23DOLWorkforce Recruitment Program (WRP) Website Chatbot AssistantDeployed
R1986DHS-2604DHSAskTSADeployed
R0410NASA-743NASAAsk Tech PortPre-deployment
R0557NEA-0004NEAExternal "Public Facing" ChatbotPre-deployment
R1163GSAFAS Catalog Platform - Virtual AssistantPilot
R1311DOL-45DOLNLP Processing tool for ILABPre-deployment
R1353USDA-052USDAFSA FLP ChatbotPilot
R2063EAC-1EACAI Answers in Clearinghouse NetworkPilot
R2144VA-25-5684VAFederal EHR End User Peer Support ChatbotPre-deployment
R2697DOI-0053DOIAssessment Inventory and Monitoring (AIM) ChatbotPre-deployment
R2801TFI-1TREASPublic ChatbotPre-deployment
R3186SBA-30SBASBA.gov External Customer ChatbotPre-deployment

Prepared with Federal AI Intelligence by Irakli Petriashvili. Source: https://github.com/ombegov/2025-Federal-Agency-AI-Use-Case-Inventory