AI Use Cases

Use case	Agency	Stage	High-impact	Topic area	AI classification	Sourcing
GrantSolutions Recipient Risk Tool R1033 · HHS/ASFR/OG	HHS	Deployed	Not high-impact	Service Delivery	Classical / predictive ML	Contract and in-house
Background Check Tool for Fraud Investigations FDIC-71 · Division of Risk Management Supervision	FDIC	Deployed	Not high-impact	Information Technology	Other	Purchased from vendor
National Insurance Crime Bureau ISO ClaimSearch DOJ-0022 · Department of Justice / ATF	DOJ	Deployed	Presumed high-impact, determined not	Procurement and Financial Management	Classical / predictive ML	Purchased from vendor
Data & Analytics: Healthcare Fraud Detection DOJ-0071 · Department of Justice / DEA	DOJ	Deployed	High-impact	Law Enforcement	Generative AI	Contract and in-house
CBP Link DHS-2619 · CBP	DHS	Deployed	High-impact	Law Enforcement	Computer vision	Contract and in-house
Facial Recognition for Investigations of Transnational Criminal Organizations DHS-2459 · ICE	DHS	Deployed	High-impact	Law Enforcement	Computer vision	Purchased from vendor
Text Analytics Data Science Sentence Similarity Model DHS-130 · USCIS	DHS	Deployed	High-impact	Law Enforcement	Classical / predictive ML	Contract and in-house
Passport Anomaly Model DHS-81 · CBP	DHS	Deployed	Presumed high-impact, determined not	Law Enforcement	Classical / predictive ML	Developed in-house
Empty Container Detection Model (Cargo Insights Team) DHS-68 · CBP	DHS	Deployed	Not high-impact	Law Enforcement	Classical / predictive ML	Developed in-house
Lexis Nexis DHS-2605 · TSA	DHS	Deployed	Not high-impact	Transportation	Generative AI	Purchased from vendor
Identity Verification TREAS-IRS-59 · Internal Revenue Service (IRS)	TREAS	Deployed	Not high-impact	Service Delivery	Classical / predictive ML	Purchased from vendor
SSA 800# Public Question & Answer Bot and OIG Hotline recording of fraud, waste and abuse. R3106 · Chief Information Officer, Digital Customer Solutions	SSA	Deployed	Not high-impact	Service Delivery	Generative AI	Purchased from vendor
Digital Identity Verification Services R3122 · Chief Information Officer, Digital Customer Solutions	SSA	Deployed	High-impact	Cybersecurity	Computer vision	Purchased from vendor
Payment Redirect Fraud (PRF) Model VA-24-3291 · VBA: Veterans Benefits Administration	VA	Deployed	High-impact	Procurement and Financial Management	Classical / predictive ML	Contract and in-house
Login.gov: artificial intelligence technology used for detecting and mitigating fraud for remote unsupervised identity verification R1167	GSA	Deployed	Not reported	Service Delivery	Computer vision	Not reported