Federal AI Intelligence
Menu
Snapshot · OMB 2025 inventory · processed Oct 11, 2026
Federal AI Intelligence · U.S. Government AI Observatory

Custom inventory report

Filter: function = case_claims

Generated 2026-10-12 23:23 UTCDataset: 2025 Federal Agency AI Use Case Inventory (individually reported use cases), Office of Management and Budget (OMB). Version 2025-inventory@62d5baa65fa3, processed 2026-10-11, rules 2026.10.1. Static snapshot.Applied filters: function = case_claims · 35 records

Key findings

  • 35 use-case records from 8 agencies: 14 deployed (40%), 3 pilots, 17 in development or acquisition, 1 retired, 0 with no stage reported.
  • 18 records are designated high-impact; 7 of them (39%) answered at least one minimum-practice question.
  • VA, DOJ, DHS report 26 of 35 use cases (74%).
  • 7% of reported deployed use cases (1 of 14) are classified as generative or agentic AI.
  • Of 9 deployed high-impact use cases, 3 report a completed AI impact assessment and 2 leave every minimum-practice field blank.
  • Interpretation: Blank practice fields are missing evidence, not evidence that a safeguard is absent. They mark where follow-up questions to the agency are most useful.
  • Sourcing is reported for 51% of use cases. Where reported, 61% involve in-house development.

Lifecycle

StageRecordsShare
Deployed1440%
Pilot39%
Pre-deployment1749%
Retired13%

AI technology

ClassificationRecordsShareDeployed
Generative AI514%1
Classical / predictive ML1543%10
Natural language processing823%3
Computer vision13%0
Agentic AI514%0
Not reported13%0

Agencies

AgencyRecordsDeployedHigh-impactCompleteness
VA · Department of Veterans Affairs124965%
DOJ · Department of Justice73576%
DHS · Department of Homeland Security74376%
HHS · Department of Health and Human Services30072%
TREAS · Department of the Treasury210100%
SSA · Social Security Administration221100%
DOI · Department of the Interior10083%
NARA · National Archives and Records Administration100100%

High-impact designation

DesignationRecords
High-impact18
Presumed high-impact, determined not1
Not high-impact16

Governance evidence: use cases designated high-impact

PracticeIn placeIn progressNot in placeN/A or precludedOtherNo answerIn scope
Pre-deployment testing430001118
AI impact assessment340001118
Independent review340001118
Ongoing monitoring430001118
Operator training340001118
Fail-safe330101118
Appeal process230201118
User and public consultation240011118

"In place" means the agency reported the practice as established. "No answer" means the field was blank; it says nothing about whether the practice exists.

Method

All figures are computed directly from the normalised inventory records. Category labels are normalised from the source answer options; original values are kept on each record. Governance answers are classified as in place, in progress, not in place, not applicable, precluded, waived, other or no answer, and blanks are never read as "no". See the Methodology page for full rules.

Limitations

  • Figures are what agencies reported in the 2025 inventory. They are not verified, and registration of use cases is not complete for every agency.
  • A blank answer is missing evidence, not evidence that a practice or safeguard is absent.
  • Counts are use-case records. A larger portfolio does not indicate better performance or greater AI maturity, and agencies differ in how they split systems into use cases.
  • The inventory has no budget, cost, accuracy or outcome data. None is shown or inferred here.
  • This is a disclosure analysis. It is not an audit, a compliance determination or an official government assessment.

Source records

All 35 records.

RecordAgency IDAgencyUse caseStage
R1498DOJ-0025DOJPalantir (via access to external state LE system)Deployed
R1597DOJ-0156DOJMedical Claims AdjudicationDeployed
R1610DOJ-0168DOJTruviewDeployed
R1906DHS-2408DHSHurricane ScoreDeployed
R1919DHS-2384DHSVerification Match ModelDeployed
R1921DHS-55DHSPerson-Centric Identity Services Deduplication ModelDeployed
R1948DHS-180DHSAutomated Name and Date of Birth (DOB) Harvesting ServiceDeployed
R2224VA-24-1938VAAutomated Claims ProcessingDeployed
R2233VA-24-4722VAAutomated Decision SupportDeployed
R2326VA-25-967VACHAMPVA AutomationDeployed
R2331VA-24-954VAMedallia Software as a Service (SaaS) - VSignals and ESignalsDeployed
R2848TREAS-IRS-64TREASIntegrate Word Processor AI for DigitalizationDeployed
R3099SSAModernized Development Worksheet (MDW)Deployed
R3104SSAQuick Disability Determinations ModelDeployed
R0812HHSCase Management Tool Case Creation & AutomationPilot
R0815HHSResources to Assist the Advisory Board In Identifying AI Tools for Use In An Adjudication EnvironmentPre-deployment
R0885HHSMedical records summarizationPre-deployment
R1497DOJ-0024DOJOperational Planning Analytics Risk Management Solution (OPARMS)Pre-deployment
R1726DOJ-0301DOJEnabling eDiscovery Platform AIPre-deployment
R1743DOJ-0318DOJCase Management System IntegrationPre-deployment
R1760DOJ-0335DOJAI-Enabled Workflow AutomationPre-deployment
R1845DHS-2423DHSDigital Records Manager (DRM) User Assistance ChatbotPre-deployment
R1848DHS-2513DHSNatural Language Search for Legal Case ManagementPre-deployment
R2026DHS-17DHSCase Processing Improvements in FDNS-DS NexGenRetired
R2075VA-25-1930VAClaims Processing Automation Quality Auditor POCPre-deployment
R2078VA-25-4147VABenefits Contention Classification ModelPre-deployment
R2087VA-25-3480VASmart Pension AutomationPre-deployment
R2088VA-25-393VAPredictive Claims Processing Capability POCPre-deployment
R2089VA-25-5578VAAICESPre-deployment
R2120VA-25-3573VAClaims Adjudication and Financial Decision-MakingPre-deployment
R2169VA-25-1348VASmart Claim CheckPre-deployment
R2207VA-24-421VAPatient Care Services Integration Platform (PCSIP)Pilot
R2692DOI-0058DOIAveva Predictive Analytics (APA)Pre-deployment
R276331TREASAI Use Case Review and Evaluation WorkflowPilot
R3205NARA - 0009NARACreate an AI based knowledge articles user interface for working with CRG documentsPre-deployment

Prepared with Federal AI Intelligence by Irakli Petriashvili. Source: https://github.com/ombegov/2025-Federal-Agency-AI-Use-Case-Inventory